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January 2024 by CRYSTAL Dean ARCHULETA
Came in for notary and sat with no other customers in the building while the district manager aka notary sat talking to another employee that was not work related worst service ever !!!!! 2hr no other customers no help still I wish I could post the video on here of this bull
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October 2023 by Sam Clark
I’ve been with WF for over 10 years. I went to open another account and they said they couldn’t because I was deemed to big of a risk. Suffice it to say I closed my account because they don’t deserve my business!!!
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February 2023 by Abrm Crdv
The white blonde old lady at the cashier teller is very rude and racist! And the manager is always laughing and telling jokes to other workers Specially dirty jokes unprofessional location worst location in Albuquerque Lomas
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February 2023 by Arturo Cordova
The white blonde old lady at the cashier teller is very rude and racist! And the manager is always laughing and telling jokes to other workers Specially dirty jokes unprofessional location worst location in Albuquerque Lomas
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August 2022 by norma n
If I could give zero stars, I would. The location at 2nd and Lomas has horrendous customer service! My daughter had fraud on her account that I am also a signer on and has been trying to close the account but she as well as myself have been given different reasons why we can't close the account. I am a former employee and know this is not how it is done. The banker that worked with my daughter today, was extremely rude and very unprofessional. She threw my daughter's ID at her and told her to "never come back here", which is what my daughter is trying to do. She is trying to close her account, based on this service my daughter received, I just might close all of mine as well. I have already moved most of my money to another institution because a banker is related to my daughter's ex boyfriend and we believe he got her info for the stolen check from the banker.
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January 2022 by bee G
I will never go back to this location. (Lomas and 2nd St.) The manager Andres is Horrible and rude, the employees cant hear and accused me of saying something that was never mentioned. I was unable to withdraw money from my acct because its was possibly fraud. Thankfully I was able to defer to another branch which made things go smoother with no problems or no questions asked. These employees were super nice and pleasant thank you wells Fargo on Bridge//
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September 2021 by Lady V
Stay away from this bank chain, EVIL lives here.
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August 2021 by Max Metzheiser
The food was excellent here, truly great. Service was alright but the quality of every ingredient here makes up for it. Every bite felt like there was care put into it and it made me feel warm inside when I was done. There was also plenty of food at this all you can eat buffet almost never ending lol but at the end of the day this is some of the best food you can get in this little town look forward to coming back here soon. All the waiters were so friendly and I can’t wait for another excellent meal!!!
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June 2021 by Zach Englebert
Most Wells Fargo branches I visit get me in and out of there in a jiffy. I always dread coming to this branch, because they turn even the most simple of transactions into a whole debacle. I'm used to sending over my check and my driver's license when I deposit a check, and that being the end of it. The ladies behind the window here always seem to be in disbelief that I am indeed the person my driver's license proves me to be. I am always harassed to confirm my identity through information like my address or social security number; out of all my experiences dealing with banks and credit unions I've never been harassed such. Again, I'm just trying to deposit a check (not cash it) and the ladies have my driver's license in hand while they are drilling me for said info. By the time they begrudgingly agree I am who I say I am, there is a long line of vehicles in the drive through. I've never had my driver's license scrutinized and identify scrutinized so heavily. You'd think they'd be a little more eager to store my money.
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July 2020 by Wilfred G.
this banking institution has no regard for struggling disabled americans.i had overdrawn my account that is done every month for the last 48th years.paid it back no problem.well a situation arose where i needed help to make payments because im on disability and overdrawn from the last month was added on to my account due to the covid-19.yes i wad going to pay all that was ovwrdrawn and jyst needed help because my rent is paid with most of my check.well they said no!!!! no matter the situation.my rent became late. my loans and insurance couldn't be paid.im in a big rut.up the creek without a paddle.no sympathy whatsoever....feeling dissappointed.
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November 2019 by Kim Sutton
Worst place!!! Employees are sitting around and not helping anyone who comes into the bank.
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August 2019 by Sonya Rose
I came to open up a few bank accounts with the same EIN number was told all I needed was trade name registrations and then when I get back to the bank after doing all of that she it could take 48 hours to verify my documents even though I'm already an account holder!
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July 2019 by Jonathan Miller
Friendly tellers, great customer service
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April 2019 by Mosbee V.
Drive-thru - yeah if you come during your lunch time. Just bring your lunch with you cause this is the slowest I mean the slowest drive thru. If you go into that bank practically it's empty.
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March 2019 by Tony M.
This location can be challenging to enter depending on the time of day. Traffic can get heavy at times and therefore it makes it difficult to turn into the parking area. Once you enter the location the staff is freindly and helpful.
