Williams-Sonoma is a popular home goods and kitchen retailer known for its wide selection of high-quality products. Customers generally praise the store's helpful and knowledgeable staff, with one reviewer highlighting the excellent service provided by a sales associate named Ann. However, some customers have expressed disappointment with the store's prices, which can be quite high, particularly for items like an expensive espresso machine that broke down after just 8 months. One reviewer felt the staff's attitude changed when they were no longer making a sale, becoming less helpful. Overall, Williams-Sonoma is a store that offers unique and desirable products, but customers should be prepared for the premium prices. The staff is generally described as polite and supportive, though there have been some instances of poor customer service reported.
They delivered the bed I bought online and was very professional.
May 2024
Ann (Elizabeth) was the most wonderful sales associate to work with. I was buying new pots and pans and she was experienced and knowledgeable. She took time to go to the back and get the colors I was looking for. Thank you, Ann !
August 2023
Nice selection a little pricey but seems well worth it!
