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September 2023 by CdT Ranch
Smooth delivery. I understood requirements for unloading and had proper equipment. Great communication. On time - actually 3 days early. Thank you all
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August 2023 by Leslie Wafer
5-stars specifically for the customer service of your delivery driver, James. He was quick, extremely courteous, kind and turned a bad experience into a great one. James, your company needs more people like you! Thank you for your kindness and for turning things around for us!
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August 2023 by Марина Костина
the worst company for unloading and loading, they didn’t put logbars when loading, you couldn’t check the trailer, when unloading they appointed it at 5 in the morning through a scandal, they started unloading after 4 hours and then threatening to pay extra for downtime! be prepared for terrible service, terrible boorish communication, terrible attitude towards drivers, they do not respect them and do not value their time!???
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July 2023 by Juan F Sotolongo
For all truckers!!!! Arrived 4:30 am, they finished unloading at 11:30 am.7 HOURS,7 HOURS, 7 HOURS UNLOADING 7 HOURSSSSSSS!!!!! What is going on in America?Where is RESPECT!!!!
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June 2023 by Sean Henry
Kept me updated on my package and called me right when it arrived so I could go pick it up
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May 2023 by Gail
Meh. Easy to find and pull in there's parking lot with painted lines to park and walk into side door.
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March 2023 by Dan Lavallee
worst place ever to pick a load up from ! checked in at 2 pm checked out at 11 pm after they told my dispatcher load was ready
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January 2023 by larry coulson
Easy to get to and they were fast to prepare delivery for dockside pickup! I recomend...
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December 2022 by Rober Gumm
Driver was so rude and yelling . Very unprofessional. I would never use or recommend this company. I ask the driver to put the shipment inside the back door. He refused ....I could not leave outside in the parking lot. I am glad we have a choice and with XPO I say"NO!"
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December 2022 by Chris j Lewallen
Roberta is there dispatcher she is the best person I’ve ever dealt with in a freight company it was 2 o’clock in the morning and I was able to come pick up my packages I needed solar batteries for the next day for my solar system she was there for me this company is 81 and Roberta I hope you advance very rapidly in this company
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November 2022 by David Chatman
Easy in and out location, right off interstate 40. Plenty of room to maneuver. Helpful, friendly staff. Plus there's a Loves right across the street.
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November 2022 by Daniel Hennek
I don't know what I have to do to get my shipment and it seems I'm stuck on an episode of The Twilight Zone. Last week I adjusted my day 3 different days to be available and on all 3 of those days was told the day before it would be coming that day. And on all 3 of those days I called after the window to check in and was told that the shipment was not even loaded onto the truck that day. I called again this morning at 6:45am and was told again the shipment was not loaded onto the truck today. The lady I spoke to told me that she even showed Roberta where my item was and has no idea why it wasn't loaded this morning. I was told that Johnny was going to find my item and call me back. I'm not holding out hope so I guess I'll just be putting a timer on this thing in a certain amount of days just request a refund back from the seller as the shipper is unable to make the delivery.
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November 2022 by Leticia Leyba
Have had multiple issues with this delivery company. They call to set up a delivery time and then no one shows up!! No phone call to reschedule or to tell you they’re not coming. I took the day off of work to wait for them. I should have known better because this is the 2nd item they were supposed to deliver and just didn’t show up. If I would of known this was the company that was delivering my item then I would of requested a different delivery company from the business I ordered my large item from. Roberta at customer services is horrible. She’s immediately gets aggressive with her tone. This has to be the worse company I have ever dealt with. Twice now I have lost time (and money) from work because they just simply don’t show up when scheduled to. If I could give them zero stars I would. My next complaint will be with The Better Business Bureau.
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November 2022 by Chris C
Had a packaged shipped through them from amazon. First time “packaged damaged in shipping” while in Albuquerque at their facility. Ordered the same item again a week later, same exact situation “packaged damaged during shipping”. This company is a joke and should not be used by Amazon to ship anything!
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November 2022 by Crystal Pava
Started calling in December because I had a table that was supposed to be delivered, they kept saying they didn’t have it (come to find out they have had it since December 22). Called and scheduled a delivery be made on 1/8- no call no show. I called Monday 1/10 no apology nothing just tried to schedule another day, I asked if we could just come down and pick it up “of course I’ll get it ready and hung up on me”… we shall see if it is actually ready when we go down.
