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August 2024 by Ted Martinez
I highly recommend and trust Artesia Ford Motors for all your vehicle services. I travel approximately 40 miles to get my vehicles serviced at this agency. I have a closer Ford agency in hometown however I just don't feel the same trust that I have for the Artesia Ford Agency in Artesia, New Mexico.
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August 2024 by Hayley Klein
I appreciate the personalized service! They can always identify the problem and handle maintenance in a timely manner.
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May 2024 by Stuart Johnston
Artesia Ford goes above and beyond. From the search of a vehicle to driving off the dealership lot, the staff at Artesia Ford exceeds all expectations!
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March 2024 by Lindsey Parker
We had the pleasure of purchasing our truck from Artesia Ford, and we couldn't be happier with the entire experience. From start to finish, they demonstrated an unparalleled level of customer service, communication and integrity.
Throughout the entire process, Justin Edwards kept us informed with constant communication, ensuring that we were always up-to-date and well-informed about the status of our purchase. This level of transparency and attention to detail truly set them apart from any other buying experience I’ve had here in Denver, Colorado. We traveled to New Mexico for this purchase.
What truly impressed me was Justin’s communication!
Furthermore, Artesia Fords commitment to customer satisfaction was evident in every interaction. Not only did he deliver on their promises, but they also went above and beyond by surprising us with a big Tonka truck in the bed of the truck! It's the little gestures like these that make all the difference and truly showcase their dedication to their customers. Justin made sure we did not feel like a number but like a valued customer.
Overall, I highly recommend Artesia Ford to anyone in search of a positive and stress-free car-buying experience. Their exceptional customer service, constant communication, and unwavering integrity make them stand out as a top-notch dealership. Thank you, Justin Edwards for exceeding our expectations and making our truck purchase the most memorable one ever!
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February 2024 by T G
They said it had 2 warranty and it didn't! Lies! Don't recommend!
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January 2024 by Tony Gonzalez
They said it had 2 warranty and it didn't! Lies! Don't recommend!
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January 2024 by Gregory Martinez
Service was done quicker then I was told and they made it very easy and a great price.
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December 2023 by David Anaya
Artesia Ford is very professional when it comes to customer service!
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September 2023 by Brandon Bartlett
Good rates on repairs.
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September 2023 by Ruben Castro
Dynamite
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September 2023 by Miguel Monroy
Nice ?
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September 2023 by Dustin Farnsworth
I went in looking for a new truck and was impressed that a small town dealership would have the selection that they do. The sales staff was very professional and extremely knowledgeable about the products they sale. Even the small specs, both salesmen that were present knew the answers. When it came to the negotiations they were the absolute best experience I’ve ever had buying a vehicle. There were no games or gimmicks, just an extremely professional negotiation. It took me less than an hour from walking onto the lot to signing paperwork and getting my keys. I did have to wait a little bit for the detail and fuel, but it wasn’t much longer after I was given the keys.Hands down, I’ll recommend anybody comes here to buy their next vehicle. They just made me a customer for life.
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September 2023 by Danny K. Parker
Great service. They had my car back for me the next day.
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July 2023 by ARS
One star is an exaggeration! The Ford Service Department at this location has displayed a lack in efficiency in operations and I am not one for devious businesses. It's very aggerating to take a vehicle in for a simple recall (ISSUED BY FORD) get it back partially worked on due to repugnant tinkerer's. An honorable Ford technician would not of let me even think about taking it knowing it was still defective.
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July 2023 by Steve De La Torre
Traveling from out of town, actuator went out on my 2023 back passenger window, it was stuck down without being able to roll up. It was raining and Gabe got us into service even at closing time. The part was in stock and was switched out very quickly. Big thanks to Sloane!!
