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October 2025 by Ingrid Liebenberg
The manager is very kind and helpful. I had stored my vehicle there before and everything went fine. Communication works great via email.
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August 2025 by Mel Cre
Rented a unit earlier this year at a rate of $99 (not including the mandatory insurance they make you pay of $15). Two business days ago I needed a bigger unit and based on their arbitrary pricing, it was less expensive to get another unit, the same size instead of a bigger unit. The reason, they said, the unit that is the same size was now cheaper is based off availability. We got the unit at approximately $30 less than what I’m currently paying. Today, again, two business days later, I get a notice for my original unit that it is going up another $10 due to availability.
When I question this and explained my frustration, they said they try to keep the rate increases reasonable, but they do have them at least once a year. Meaning, you can get a unit and anytime your rate can go up and they can decide how much. The introductory rate is just to get you in the door. Bait and switch…
Beware! Go somewhere that has a contract where they cannot raise your rate mid-year.
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May 2025 by Marlene Trujillo
To far
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August 2024 by DAVID TRUJILLO
I have been a customer for a few months now. Great location. Staff are great. Facility is very clean and secure. Prices are the best in town.
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August 2024 by Fox Conaway
Clean , and nice staff very knowledgeable. Reasonable prices . Great setting up service .
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August 2024 by Naomi Corbine
I have been using shield storage for years, it's a great secure location with good rates. I previously used two other units and this is the best one.
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July 2024 by Rose Duran
Chantell was so helpful and sweet while setting me up as a new tenant. So far my experience was a good one!
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July 2024 by Daniel King
This place is a very convenient location for me, and the staff is really great too. They are cheerful and ready to assist in any way. Its located right off the NM528 in Bernalillo, NM. The prices are very good too. Thanks for all the help guys...
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July 2024 by Amanda Trujillo
This is our first month with no complaints. Signing up was quick and easy & the staff were very helpful and patient. Also enjoying the app!!
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July 2024 by Lindsay Butte
Easy to start and people are very friendly. Great experience.
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July 2024 by Adam Bailey
The staff were extremely friendly, and very helpful. Sign up took less than 15 minutes, and there was a nice signup deal. I’d highly recommend Shield Storage!
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June 2024 by Sophi Beym
Helpful friendly flexible
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June 2024 by John Salameh
It’s been about two years since I have my storage unit and they have good service and respond to any question right away.
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May 2024 by Brandi Macias
Excellent customer service!! Super friendly, courteous, helpful, you name it!:) Highly recommend utilizing Shield Storage.
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May 2024 by Kim Pyburn
We have been with this storage unit for over 6 years and have no complaints. Would recommend them to anyone!
KIm and Mike
