Blue Compass RV Bernalillo is an RV dealership offering sales and service. Experiences vary significantly among customers. Some report exceptional service, describing the people as nice and the service as great, with skilled technicians who resolved issues quickly, even without an appointment, and kept customers informed throughout the repair process. This reliable and thorough service saved the day for some travelers. The dealership is acknowledged for backing its products and addressing needed repairs on sold units. However, other reviews report serious problems and disappointment. Some customers feel the RVs are overpriced and advise doing extensive homework before purchasing, comparing it to buying a money pit. One detailed account describes a faulty new trailer with unresolved pre-delivery issues and a subsequent major failure, where the dealership denied responsibility for a costly repair, leading to a loss of trust. This customer felt unheard and was extremely disappointed, vowing only to return for unavoidable warranty work. Service speed is also noted as sometimes slow.
Just ok Did not feel like sales staff were looking out for our interests in what we were looking for.. Nice people otherwise.
November 2025
Ian, Chris, and Todd, thank you so much for fixing our coach, and keeping us in the loop through out the entire process. We appreciate your time, hard work and thoroughness.
August 2024
Blue compass in Bernalillo NM saved the day for us. We were headed from southern NM to Colorado and couldn’t get power to the interior of the camper. JD and Ian and their technician got us in without an appointment and got it resolved in a matter of minutes. Great serivice!!! Thank you Blue Compass in Bernalillo!
