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October 2023 by Robert Quintano
Two weeks ago a major brake job was done on my 2003 Nissan Frontier. After the job it pulled to the right when braking, I took it back to ARC. Mike there told me the mechanic doing the job failed install the new pads they provided him and the old ones scored the newly installed rotors. They completely re-did the job new pads and rotors, apologized, didn’t charge a penny. These guys are dead honest. I have recommended them in the past and I do now. Great, honest work. A rarity anymore.Services: Transmission
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October 2023 by Brad Wood
Love these guys. They take good care of my automobiles. They give reasonable estimates and fair prices. Highly recommended.
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October 2023 by Bob Q.
Two weeks ago a major brake job was done on my 2003 Nissan Frontier. After the job it pulled to the right when braking, I took it back to ARC. Mike there told me the mechanic doing the job failed install the new pads they provided him and the old ones scored the newly installed rotors. They completely re-did the job new pads and rotors, apologized, didn't charge a penny. These guys are dead honest. I have recommended them in the past and I do now. Great, honest work. A rarity anymore.
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October 2023 by Caitlyn Duran
I’ve been going to ARC for about 3 years and they have consistently come through for me with various vehicles! Even when it’s taken time (and usually the turnaround is quite fast) at the end of the day I never felt like they were overselling me, and always felt like I can trust their work and they’re trying to do good work for me. Grateful to have found a dependable mechanic!Services: Transmission
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October 2023 by Amanda Carrasco
This is the BEST auto mechanic shop in the State of New Mexico! I appreciate their willingness to get to the root of the problem and very affordable. As a woman I appreciate the honesty they gave me and showed me exactly what the issue was. ?% a returning customer for oil changes.
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October 2023 by Judith Mitsofftorres
We have been using ARC Automotive for several years. Amazing mechanics. professional,reasonable, trustworthy and precise.Thank you for always being able to fix our automotive problems.Service: Electrical repair
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October 2023 by Antoinette Garcia
Took my car in May 2023 because my brand new battery was draining. They kept it for a couple of weeks and didn’t hear anything from them. I then called and was told nothing was wrong with it and they charged me $240 for NOT fixing my car. Sure enough, the battery was still draining. Took it back 6/3/23 and they still have my car on 9/20/23. No updates, texts, or calls. When I call or text, there is always an excuse. What a disappointment.
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September 2023 by Nicholas Norberto
Very excellent repair services by these guys. They performed an electrical diagnostic on my truck and found the problem the next day and it was repaired that day! I told em I was in no rush when I left my truck there but everything was completed within a very timely manner ????. I highly recommend and I will definitely continue to do business with them. Very friendly and professional shop!!Services: Electrical repair
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September 2023 by Grace Lyons
I recently had my brake rotors replaced by these guys. Immediately afterwards,the break pedal felt soft and spongy. I brought the car back in and informed them of the issue. I asked them to simply bleed the break lines as I was fairly sure some air must’ve gotten into the lines during the rotor replacement. The mechanic obliged and I left the car with them. When I came back to pick it up, they informed me that they were refusing to bleed the break lines as no air could’ve possibly gotten in during the rotor replacement. So instead, they quoted me over $1000 to have my break master cylinder and booster replaced. I refused this service, took my car elsewhere where they happily bled the breaks and what do you know, it fixed the problem. Take your car elsewhere, these guys are a joke.
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August 2023 by Robert Villarreal
Didn't try to add additional items to my car repair. I will definitely go back. Good work at reasonable prices.
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July 2023 by kimberly joye
On a Friday afternoon I was driving through New Mexico from Ohio when my engine light came on. Robert, at the shop, was so kind to put the machine on the vehicle to troubleshoot. He also checked my tire pressure for me. This shop was very nice to help me out and point me in the right direction for my vehicle. Very kind people!! Helpful even though they are very busy!
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June 2023 by Amanda Christmas
I have a 2011 Dodge Nitro and they have kept the engine running in very good condition for me for several years. Even through I do not live anywhere close to them, I won't go anywhere else. I trust them and they do nice work. Thanks, Guys
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May 2023 by Robert Berning
We found ourselves in need of auto repair while in town for a dog show on a Wednesday & planning on leaving Sunday. Everyone I called either couldn’t get me in until next week or didn’t bother to return my call. ARC saw me the same day got the car diagnosed the next & repaired by this morning (Friday). Labor rate were reasonable no problem getting parts. They were busy but made time to take off my problem & keep us on schedule. Thanks ARC
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May 2023 by Jason Lovato
Legit and Honest mechanics will definitely use them again and refer all family and friends in the futureServices: General repairs & maintenance
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January 2023 by Kevin M.
Michael and the crew recently completed a great job on my niece's very-high-mileage Sierra pickup. I had the disadvantage of communicating with Michael from afar (I'm in CA) but he made the interaction very easy. I feel quite lucky because I found ARC Automotive via a simple web search. The truck was running very poorly when my niece brought it in. The original diagnosis was accurate and I felt comfortable with the additional items he found, once the engine was apart. Michael also suggested items (e.g., timing chain) that could be done without additional labor, just parts. Very happy with the process, nice to know a good shop in the area should my niece need additional work. I'm also comfortable with the online invoicing service they use (SquareUp)
