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October 2023 by Carlos Quintana
All Banking associates at our local Walmart are phenomenal. I needed cash out quickly better then the NM CU anytime ATMs & Was assorted & dealt with & have an account in less then an hour. Bank with first financial. Do not recall their names. You'll notice though.?
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June 2023 by Naomi Corbine
This is the worst bank. They are unable to assist or correct anything, I have not been able to use zelle since I signed up two years ago. The branch said I may or may not ever get a call for resolution. The debit cards have issues constantly and bank services including internal account transfers are spotty after 6pm. Good luck;
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August 2022 by Envy Me
They took out money from my wife's account without authorization. Regional director didn't care. Bad customer service.
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June 2022 by Jojo skyes
Lady in the front is rude need more friendly ppl ..
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January 2022 by jon doe
This bank should be called the Inconvenience bank. Horrible customet service. When you call them it takes forever for them to answer. I had an issue with someone trying to deposit fruadulent funds into my checking account, i had no relationship with this person. After a so called fraud investigation , THE bank tried to make me to be a criminaL The bank Imstead of assisting me with the issue, they closed my account and ended our relationship. The manager in Bernalillo NM is a very unprofessional and very rude. She does not listen to your issues and makes you feel unwanted. She then told me " Good luck" in a sarcastic voice. I will tell everyone i know to not fo business with this bank. Horrible Horrible Horrible.
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December 2021 by Ryan Schorr
Terrible customer service and always has long lines you will wait at least twenty minutes to be helped and they don't open till 10am I am very unhappy with there service and will be switching banks within the next couple of days
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July 2021 by Jake Smith
The NEW branch manager "Robert Aguilar" is courtesy, patient, knowledgeable, transparent and honest. If you are looking to open a new bank account or need help on a existing account or a Auto loan, ask for "Robert Aguilar".
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July 2021 by Josh Doe
Terrible customer service and always has long lines you will wait at least twenty minutes to be helped and they don't open till 10am I am very unhappy with there service and will be switching banks within the next couple of days
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December 2019 by Cody Webb
Love this location. Wonderful Employees
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October 2019 by Jennifer Jeffers
Kendra is so rude and straight lied to me about cash deposit not being available immediately. We are closing 4 accounts because of her, because of a 7 day hold on my kids' inheritance when I have a court order stating all is clear and approved, plus all the aggravation caused by employees and red tape. I strongly advise anyone considering opening an account with First Convenience not to. There are so many other banks around that actually care for their customers.
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September 2019 by Iris Dominguez
Open 7 days a week!
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February 2019 by Sabi Minnix
Hours are good. Friendly staff. They have unnecessary fees at times though.
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September 2018 by ace Hole
Love the employees, love the service they provide, and able to answer all my questions.
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July 2018 by Paul Erdman
They are very friendly
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March 2018 by D Rod
Nice people and quick service for all banking needs.