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September 2025 by Briana Greene
Absolutely amazing experience working with Cecile! She was incredible getting all 6 of us passports!
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August 2025 by Cheyne Postlwate
I came here for my first passport because I saw good reviews regarding passports here. I didn't really know the process for getting one, so I was really stressed out, but I was literally in and out lol, definitely concur with the people praising the passport process here! Very easy and painless. I did not get my picture taken there, but I'm sure that part of the process is just as easy lol.
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August 2025 by Dr. Weaver
This is going to be super quick. Went to get keys for the house we moved into. Super super quick. very friendly staff, and had no issues. Easy peasy. Easy identification used and was in and out (like 10 minutes). Probably one of the shortest trips to a post office I have ever had. First one ever in New Mexico.
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July 2025 by Misael Lopez
very good service
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May 2025 by Arnulfo Ramirez
Great wait time and great service. If you want to get ypur paasport done, this is the place to go
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March 2025 by Cheyenne Ortega
All the staff are friendly. Came here to get my passports, my sisters, and my boyfriends. Each time with were assisted by Yvonne & she is the sweetest person. She knew what she was doing and we were in & out in 15 minutes.
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March 2025 by BeKind BeConsiderate
They actually have a room designated for passport, cool. They have a package for children to color after they would have taken their passport photos and oh ring the bell at the counter if there's no agent at the front counter.
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November 2024 by Aaron Pyne
Because we came with all the necessary paperwork and had an appointment we quickly and easily finished our passports. Cecile was kind and helpful and made our experience painless. Two passports, with photos, in under 20 minutes!! Best visit to the post office to date.
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August 2024 by DF Modélisme
Avoid!!! Awful!!! She refused to send an overseas shipment to France without overcharging + $40. 1st class mail initially cost $30, she forced me to take a $70 shipping method. Had to drive 15 mi to go to another post office who did the job, without messing with me. Awful person.
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June 2024 by Brandy Martinez
Easy to find.
Fast service Cecile did a wonderful job.
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January 2024 by Joann Roark
On Wednesday i went to get packages from my parcel mailbox.I found the key in my little box. But there was a wrong key iny parcel mailbox.Went immediately to the Bernalillo post office. Reported the incident gave them the key.Was told I would be getting a phone call the next day. That never happened. I called another employee said I remember you from yesterday, let me what I can find out. She told me the mailman had to go knock on the door of someone that might of took my packagesAnd you will get another call phone. Well I never got a phone call.So I guess someone can take my packages out a wrong key in a wrong box and now I'm stuck paying for things I'll never getNo effort to make a call. The employees tell me this is being investigated. Well I don't think anyone at the post office gives a darnSo disappointedGotcha phone call from post office last night I guess I'm stuck without my packages. The lady said the mailman was going to the address vid who took my packages. Guess that never happened. So I paid for the 3 dresses for a special occasion. Can't reorder because they won't be on time. Paid over 50.00 . They said there was still an investigation going on. Which I seriously doubt. I even asked how did the wrong key fit in the wrong box her reply was it wasn't in all the way. But I was there this key could not be removedSince there has been trouble In this area no more deliveries will be done. So now how do we receive our packages? Do we have to drive to the post office?no more deliveries will be made she said. Ok, so what happens to packages we are expecting????
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January 2024 by Best “Leroy” Ever
Just a warning for a really stupid policy. Fedex deliveries cannot be picked up until the day AFTER they’re delivered. Pretty awful service for 2024.
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December 2023 by Christian Tillotson
Yvonn and the team here is top notch, not sure where all the bad reviews come from but do not like them deter you from coming here! I came for a passport, and I was in and out in less than 30 minutes, the only reason it took longer was because I filled out the wrong one, but they handed me the correct form and let me keep my place in line while filling it out. I did schedule an appointment through the USPS scheduler site but never received a confirmation email, thankfully the staff was friendly and made it work. They do photos here as well!
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December 2023 by Diane 505
Fast and friendly service. No line.
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September 2023 by Duke City Tour Guide (VocalLocal)
The staff at this post office are awesome. Very helpful friendly.
