Best Western Territorial Inn & Suites receives mixed reviews. The staff is frequently praised as amazing, accommodating, and providing great service. The property is noted as clean, with a great breakfast, beautifully maintained grounds, and incredible murals. It is a quiet hotel with great access to local ruins and a restaurant next door. However, some guests report disappointments. Issues include a pool not working, vending machines not stocked, and a reduction in breakfast fruit. Some note maintenance problems like a broken elevator, thin walls, and a towel rack falling off. Feedback suggests new ownership may be cutting costs, affecting the overall experience.
Pool not working, pillows were the worst of this trip. Towel rack was falling off the wall. For over 170, this BW was a big disappointment.
July 2025
Great service came from this Best Western in Bloomfield! The staff and management has been very accommodating. I am very thankful for our work crew being able to stay here.
July 2025
A fabulous stay in all respects. Started with Rachel at check-in, and from there went to beautifully maintained grounds with everything you could ask for. Will definitely be staying here again.
