Best Western Territorial Inn & Suites receives mixed reviews. The staff is frequently praised as amazing, accommodating, and providing great service. The property is noted as clean, with a great breakfast, beautifully maintained grounds, and incredible murals. It is a quiet hotel with great access to local ruins and a restaurant next door. However, some guests report disappointments. Issues include a pool not working, vending machines not stocked, and a reduction in breakfast fruit. Some note maintenance problems like a broken elevator, thin walls, and a towel rack falling off. Feedback suggests new ownership may be cutting costs, affecting the overall experience.
This is a great hotel with pool jacuzzi and grills. Clean and quiet. The staff is not the friendliest but hey are profesional and get you there. Don't expect super friendliness which is not at all saying they are bad, not at all, they are profesional.
June 2026
Clean & comfortable rooms. Bed was soft enough for me but firm enough for my better half (that never happens). Good breakfast & a nice sitting area outside with a grill for guest use.
May 2026
Virginia at the front desk provided excellent service and made our stay—late arrival to the last room available—just great! We would stay here again for the service, the tasty breakfast, and convenient location for driving through town.
