Chical Haystack is known for its friendly and helpful employees who provide good customer service. Many customers appreciate the assistance they receive while shopping, making the experience pleasant. However, some reviews mention that the prices at Chical Haystack can be high, especially for apparel, saddles, and tack. Despite the higher prices, the store is praised for its good quality hay and alfalfa, which is convenient for local customers, although some have noted that the alfalfa may not always be the freshest. Cigarette prices are competitive, and Chical Haystack consistently ranks well compared to nearby stores. While some customers recommend considering online purchases for certain items, they still find value in visiting the store for specific needs. There have been complaints about restroom access for customers, which can be an inconvenience. Overall, Chical Haystack is a decent option for those looking for Western gear, hay, and cigarettes, especially if they live nearby.
