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April 2023 by A T
Just moved, needed a washer and dryer. These guys were great and the prices were reasonable
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January 2023 by AudreyAnna Aragon
Paid $450 for a refrigerator after mine went out, only to get a refrigerator that was infested with roach eggs. Called and was told the warranty doesn’t cover that, to call pest control. Even though there is supposed to be a 90 day return policy. Water dispenser and ice machine doesn’t even work. Now no one is answering my phone calls. DO NOT BUY FROM HERE!!!
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November 2022 by Barbara Bowman
Great customer service. Purchased a dryer yesterday afternoon. Delivered today and installed. Awesome guys. Highly recommended.
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March 2022 by Syd D
I purchased a used washer and dryer from Soto Appliances last month. They were very flexible on the delivery date because we had to keep changing it due to circumstances around closing on a new home. They were prompt and friendly, and they installed them, no prob.Minus one star for the washer smelling a bit sour after we ran it for the first time, but it took only one cycle with one of those washing machine cleaners and it was gone. Suggestion to Soto: Do that before selling it so the buyers don't have to.I did read some previous reviews about warranties not being fulfilled so I'll update this if that should happen-- otherwise, my experience with them has been positive.UPDATE: The washing machine broke a few weeks after I purchased it, but Soto was quick to replace it with a comparable one and so far, it's been great! Thank you Soto Appliance for keeping to your promise of warranty service. I added a star!
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October 2021 by Honest Reviewer
Purchased a used refrigerator in late July in a panic when ours suddenly stopped working. Picked an APARTMENT SIZE GE brand that was way overpriced ($250 plus $70 to deliver which was added immediately before swiping our credit card, so beware!) but we couldn’t wait two weeks for our local home improvement to deliver as they were out of stock on quite a few refrigerators due to the pandemic. It’s now just at the 90 day mark so I will update as to getting a refund. My problem is that they’re price gouging during this pandemic AND selling obvious junk! Yes, they’ll deliver next day but at what cost? Highly disappointed like many other Google reviewers.
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October 2021 by Michael Brooks
Great store and owner or employee, just doesn't have dishwasher's, which is what I needed.
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September 2021 by David Sandoval
Very professional, great customer service. Great savings. If your looking for Appliances, this is the place. The Soto's stand behind all of their products.
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June 2021 by Queen 123
Bought a washer and dryer set works great, they delivered and hooked it up. Very happy with my purchase. Very professional staff honest people. Great appliance store to shop at I highly recommend shopping here for appliances. Affordable!!
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June 2021 by Erica Morkunas
Stay away. The owner is rude, not helpful. Yes they have a 90 day return policy. Good luck getting him to call you back. He will go ghost on you when there is a problem. He also went on here and gave himself 5 stars. Shameful as hell.
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May 2021 by Client Fitzsimmons
I bought a clothes washer on a Saturday, it was delivered the following Monday at the appointed time. It was delivered by two gentlemen that seemed professional, courteous ,quick on my setup.My problem is the salesman!!! Being a white American, he treated me kind of south of the boardish. I guess I wasn't Brown enough, but white but the delivery man or exceptionally good enough for him to take my money
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April 2021 by ruth ruiloba
I can't believe they charged that price for stuff that's stained and doesn't look very good would not recommend this place.
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January 2021 by Moises Andrade
Very good service
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December 2020 by Patti or David Harp
Small town local business
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December 2020 by Dell Washington
Buying used appliances is always tricky but these come with a three month guarantee and when my stove pictured above was leaking they came and repaired it
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November 2020 by Andrew Taylor
Quality used equipment!
