-
February 2024 by Leslie Kuck
Very helpful and courteous staff at this store.
-
February 2024 by Adrian Garcia
Best experience ever in a cellphone store, really appreciated the great service and accurate info!! Loving my phone and the price is very affordable, will be a customer for LIFE
-
January 2024 by Harley Bradley
Pulled into the parking lot at 1130 the dude inside rushed to close the store and put a sign up out to lunch come back an hour later sign still on the door dudes just inside chillin come back again at 1 dude still has store locked up and he is just chillin inside I wish there was another store I deff wouldn’t recommend this store
-
January 2024 by Diamond Guevara
Spoke with Colton over the phone on a personal line to attempt to port a number for my senior father. He advised I would have to call customer service that he couldn’t assist in store as my husband is the authorized user on the account and not my father. Called customer service explained the situation and they stated a member inside the store does have the ability to assist being that my husband was on the line( we live in Florida). Colton refused and when asked for his name and to speak to a manager he stated his name was Colton and he is the manager and hung up. I attempted to call the store number so that we could speak on a recorded line and I was transferred to customer service who informed me the COLTON CAMP is not the manager for this store and was given the actual store managers name as well as created an escalation so AT&T could look into this and call me with an update. I would love to be contacted by an actual manager to discuss Colton’s behavior and complete lack of customer service. I’ve had THE MOST RIDICULOUS EXPERIENCE with this store and hate that I don’t live in the area to resolve this. Mr. Camp should not be working in his department or claiming to be a manager refusing service.
-
January 2024 by Joey Lopez
The Carlsbad AT&T store has excellent customer service representatives they go above and beyond. Definitely recommend this AT&T store 10/10 thanks again for the great customer service
-
January 2024 by Jared
Does not answer phone
-
December 2023 by Brooke Leos
Great experience at the Carlsbad store! Exceptional customer service, I had all my inquiries addressed. Go Team!
-
December 2023 by Brian Lazo
Store resolved my issue, I walked out happy and I would highly recommend this location to my family and friends!
-
November 2023 by Patricia M Garcia
The store looked amazing and the service I received was beyond exceptional. Thank you!
-
October 2023 by PBJelly KnutKraker
The store manager-Colten, was very professional, caring, and understanding. He answered all my questions and helped me get the right plan and benefits for me. He really took the time to make sure it was done right, and like my time actually mattered.
-
September 2023 by Jorge Casillas
Always lots of people, long waiting, makes me mad every time I visit this store in particular,
-
September 2023 by Kaylyn Cherry
The store manager Ian is very hateful I asked guestions and he could not help me with an answer and also when he took my ID he took it aggressively from my hand. I wish there was another store that we could actually go to cause of this service here I go to Hobbs to the actual store for purchases and changes and have to make payments here ? hopefully someone will correct the issues.
-
September 2023 by Wilbert Garner III (Semtex)
Great staff! Great customer service! Strongly recommend this location for ur business
-
September 2023 by Donte Verner
Great customer services and was willing to go the extra mile
-
September 2023 by Donte Jr
Great customer services an amazing team will to help