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February 2024 by Tori Branson
Thanks for your concern i have removed the other review.
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February 2024 by Joann Ainsworth
The staff always treat u with respect. And very helpful when u are having problems and needing to order dog food
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February 2024 by Jennifer Gardner
Always professional, and wonderful to my animals.
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February 2024 by Abigail Mitchell
Our first vet visit here was perfect, we were taken into a room my puppy was placed on a table where I held him and the vet quickly and smoothly administered his vaccines. The second visit was horrible. We came in for his booster shot. He is a very well behaved and trained dog. He is a miniature Aussie and if you know anything at all about his breed (as the vets should) you know that they pick one person and are very tightly bonded to that one person. He has been socialized so that wasn’t the issue. I picked him up and was holding him when the front desk lady came up to me and tried to grab him out of my hands with no explanation. Of course he nipped at her she, very aggressively tried to yank my dog out of my hands. She told me I couldn’t come back with my dog to get his shot. I told her that he wouldn’t go if I didn’t. Another lady came back and told us to come to the back. She led us down a hallway. She expected to give my dog his shots on the floor in the hallway? She then ripped my dogs leash out of my hands and proceeded to Yank on his leash. I’m not sure why she thought a dog would just sit on the floor and not move on his own while she gave him a shot. She was very rough and aggressive towards my 5 month old 18 pound puppy! She poked him 4 different times with the needle. Again he was squirming because he was on the floor and she was squatting down to give him his shot. I’ve never seen a shot not administered where a small animal wasn’t placed on a table. I realize now they do not let you back with your animal when it’s a booster because of the way they unprofessional treat your pet. I will not be coming back! Some of the people working at this office are not educated enough to work with animals.
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February 2024 by KrYstal BrOwn
I love coming to this vet, my dog not so much. The staff is always friendly and helping
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November 2023 by Mariela M.
Took my dog Luna on Tuesday for shots and heartworm exam and that night she threw up blood . Rushed to er and she died. I would not recommend this place she was healthy prior.
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November 2023 by Linda Walker
I had an eye appt before Sadie's vet appt it ran long. They were nice enough to still take us in even being 20 minutes late. They took time city quick and efficiently and her ear is responding to the treatment they have suggested definitely would recommend
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September 2023 by Kay Zollner
At no time was Zidggy wary and anxious due tohe friendly and professional staff . The exam was complete and all my questions wee answered. . thanks again. I have vision problems with fine print so they printed out the medicine directions in large print.
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September 2023 by Linda Pastorello
Dr. Farmer was so compassionate regarding my very upset cat and treated her so kindly to give her her rabies shot. She also provided great guidance in bringing her back for her exam and dental care by prescribing a calmative for her.
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September 2023 by Erlinda Akins
The office worked our senior dog in to be seen due to an urgent injury needing care. The staff was wonderful and caring. Dr Farmer was amazing with our old guy and we will be coming here for all of our vet care.
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September 2023 by Jonathan Vera
Very happy with the care shown to Thor from start to finish! Everyone was nice and caring! The primary veterinarian was very clear and went over multiple options and answered all my questions/concerns!
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July 2023 by Carrie Coates
I recently had my 8 month old puppy spayed at the Carlsbad Animal Clinic by Dr. Castro. I love this clinic! The Veterinarians are very caring and skilled in animal husbandry. The staff is so amazing too! When she was bringing my doggy up to the front after the procedure, one of the staff members hugged her and said, "she's a sweet little girl". That made me feel like my puppy was in good hands thru this entire process.
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July 2023 by Sabrina Simpson
I had made an appointment online. Called to verify, they told me they can’t check, made an appointment on the phone for a week later. Took pups to the appointment, Dr and tech extremely nice and helpful but at paying they say I owe $71 for no show that I made online. The receptionist told me it says on online that you have to cancel online and they have no way of checking it. So I’m stuck paying over $300 for vaccinations for 2 dogs. Here’s a thought, don’t have a site online if you can’t help the customers that use it!! To me, that’s ridiculous for a business to do.
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July 2023 by Lisa West
The receptionist was polite, the vet tech was kind and considerate, and the doctor was knowledgeable, efficient, and thoroughly explained everything that she saw with my animals.
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July 2023 by Dan Standiford
The Carlsbad Animal Clinic staff helped save my dogs life. She had eaten some rat/mouse poison, and staff treated her on a Saturday night. I picked her up two days later, she will need to take vitamin K for several weeks. She is doing much better!
