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October 2023 by Abel V.
HORRIBLE SERVICE! First off! the service manager dodnt greet us and looked upset to have business walking into their garage doors even though I had made an appointment! I took it in for a simple diagnostic test service, they had my vehicle for 9 hours the first time just to reschedule because "they were behind" Don't take any further appointments if you can't handle the work load, especially after I waited a week. When I went to pick it up looked like they had family in their shop working on their personal vehicles, STILL DODNT ACKNOWLEDGE us! Tried giving them another chance and of course still have it parked. I am picking up and taking my business somewhere else! DO NOT RECOMMEND! You will waste your time & money.
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September 2023 by Cassandra
**Edit**My Honda was worked on here to fix my broken air conditioning a couple of years ago. Was charged for a diagnostic fee to find out what the problem was. Was quoted the cost and it was paid. The air conditioning still didn’t work so they called me. My problem with this place is that they wanted to charge for another part that they weren’t sure would fix my problem and I had already paid for the diagnostic fee, the previous parts and service. No refund was given so I was left with less money and the same broken air conditioning unit that I started off with. I hope that this establishment doesn’t do business like this anymore but their reputation with me was unprofessional and dishonest.
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September 2023 by T.J. Cooper
The entire Fairway Auto Team provided us with top notch service! I had an issue with the fuel system on a 2008 Sierra that I could not get solved after multiple attempts at other mechanical shops and dealerships. The Fairway Team accurately diagnosed and solved the problem in a very timely manner. I highly recommend them to anyone needing mechanical repairs on your vehicle!Services: General repairs & maintenance
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August 2023 by Rebecca Chavez
TERRRRRIBLE!NEVER GO HERE! hopefully with enough citizens standing up for themselves this business will go away.It was not bad enough that i paid 175 for a "diagnostic" to find nothing wrong.Now they are ripping off my elderly mother(Supposedly the owner goes to church?? Pfff-typical) but he billed my mother 895...to fix nothing ....claims worked on car for 10 hrs...had some highschooler working on the car...and just got the car home a BIGGER AND WORSE leak... supposedly charging for 10 hrs when by law the fix should cost 4 hrs...but they did not even fix the part for the 4 hrs...we found "extra parts" just sitting on the engine....WOW pointed that out... we have a video of him removing sh to get that screw in... nothing was tightened my husband had to point that out...worker whos kid worked on the car.NEVER GO THERE. THEY ARE TO RIP U OFF!THEY THREW OUR OLD PART AWAY -BY LAW WE CAN ASK FOR IT...DID NOT PRODUCE ITSEE U IN COURT!
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July 2023 by Rebecca C.
TERRRRRIBLE!NEVER GO HERE! hopefully with enough citizens standing up for themselves this business will go away. It was not bad enough that i paid 175 for a "diagnostic" to find nothing wrong.Now they are ripping off my elderly mother(Supposedly the owner goes to church?? Pfff-typical) but he billed my mother 500..to fix nothing ....claims worked on car for 10 hrs...had some highschooler working on the car...and just got the car home a BIGGER AND WORSE leak... supposedly charging for 10 hrs when by law the fix should cost 4 hrs...but they didnot even fix the part for the 4 hrs...we found "extra parts" just sitting on the engine....WOW pointed that out... we have a video of him removing sh to get that screw in... nothing was tightened my husband had to point that out...owner.NEVER GO THERE. THEY ARE TO RIP U OFF!THEY THREW OUR OLD PART AWAY -BY LAW WE CAN ASK FOR IT...DID NOT PRODUCE ITSEE U IN COURT!
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July 2023 by Scotty Lea
Drop truck off for wheel bearing replacement. My king ranch has auto lock 4 x4. Next day at work needed 4x4. Wouldn’t engage. Got out locked wheel hub into 4x4. Noticed one was a plastic wheel hub. (Black manual hub) Confronted them about it.They replied we didn’t break or steal your locking hub. My truck 4x4 has always worked fine. Not now. I wouldn’t let them work on my truck ever again. Dishonest people. My advice is to take pictures of what to be worked on before work is done. Picture on left is original came on truck
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April 2023 by Al Leadbeater
I stopped in. In scheduled and Jaun was quick to take care of me. Jaun was extremely busy in his shop as he should be for a great person like him.He downloaded and printed the wiring schematic for my blower motor malfunction so I can continue to troubleshoot my issue.Thanks Jaun.
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April 2023 by Teri Baker
Wonderful service. Communicated very well and the driver was so very helpful. Thank you so much.
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March 2023 by tracyv72
These guys went over and beyond their duty to tow my vehicle. After dealing with another tow company, 12 hours later Fairway came in and saved the day. We are not from here and this was the halfway point to our destination. The driver Matt did an amazing job taking care of business. The place the vehicle was being towed (because it was a tire warranty issue) wasn’t answering so Matt walked his cell phone into the shop and got the manager on the phone so I could talk to them about what needed to be done. They turned a long night of being stranded in the Guadalupe Mountains waiting on another tow company into a positive experience. Thank you so much Matt and his team, we really appreciate you guys!
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February 2023 by Conor O'Brien
Total hack job of a shop. Took my car to check out an engine light, they kept it for two week with no update, called several times with no response. Went to pick up the car just to get it out, they said they had gotten to it earlier in the day and corrected the issue and got charged 500$. I did not believe them and on the drive home once I accelerated engine light/limited performance came on. No difference than when I took it in. Drove back and demanded a refund and only got 350$ back. Your better off driving your car in the middle of the desert and leaving it there to get fixed than these hack jobs.
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February 2023 by Michael Kazalis
Took my truck here to get looked at for a suspension / alignment issue. I already knew what the issue was because I had it looked at somewhere else, so I told them what the issue was and asked for their opinion. When I picked up the truck later in the day, it was obvious that nobody had looked at it all. I asked questions about the problem, and nobody could tell me anything about the issue or how much it would actually be to fix it. Waste of $150. If you enjoy lighting money on fire, take your vehicle here.
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February 2023 by Leftyovers
Called in for a tow, and they were able to dispatch a driver right away. There was a little miscommunication when I got to the shop, but the manager was able to correct it.
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August 2022 by julie lrichard
Fairway is the best place. My armada was fixed and quickly. They kept in touch with me the whole time it was in the shop. This is the only mechanic shop I will take my vehicles to. Everyone is so nice and no matter how many questions I have they are so helpful.Services: A/C installation & repair
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May 2022 by M Nolan
My experience was with their towing service. Overall a great experience!! My situation was unique in that vehicle was being picked up without being present and delivered to a location where repairs were to be done. Dispatch was wonderful throughout the pick-up and kept me informed. Made a not great situation totally bearable! Thank you!
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April 2022 by Justin Carroll
Our shop loves to use these guys. They are really good about sticking to what they quoted and getting work completed with our trucks in a timely matter.
