The Mail Service Center in Carlsbad, New Mexico is praised for its excellent customer service and willingness to go above and beyond to assist customers. Reviewers describe the staff as very friendly, helpful, and ready to help with all delivery needs. One customer had a positive experience returning Amazon packages, noting the young woman helping them was a pleasure to deal with - courteous, friendly, and efficient even when busy. Another customer had a medication emergency while traveling and the staff member, Ms. Myrlene Gallardo, was very helpful in retrieving the medication from the hotel and shipping it to the customer's next destination. The business is also commended for its easy process for printing shipping labels. Customers appreciate the small-town feel and the dedication of the staff to providing exceptional service.
Very friendly. Very helpful. Always ready to help me with all my delivering needs. Thank you guys for being awesome. Excellent customer service.
October 2023
I needed to mail something and I saw the Mail Service Center’s advertisement at the Carlsbad Cavegirl Soccer game and I thought, “What the heck, I’ll give them a try.” Best decision of my life! I received great service and I know my package will arrive safely. Thanks Mail Service Center, I’m sure glad I went to... read full comment
August 2023
The girls who work there are very attentive and friendly.
