-
December 2023 by Jaron Miller
Worst service ever have a shared branch with these people from out of state and got the worst service possible
-
November 2023 by Steve W.
We've been out of town for my wife's open heart surgery in Lubbock Texas for three weeks, I have excellent credit 805 and was wanting to make a payment over the phone was told I had to physically swipe card to make payment. It's one thing to just not make payments for whatever reason but when you try to and refused over phone something is wrong. I guess my payment be late until I get home and probably want lay payment fees.
-
October 2022 by ludwing Yñigo
Very good attention in Spanish
-
August 2022 by ludwiing Yñigo
(Translated by Google) Very good attention in Spanish(Original)Muy buena atención en Español
-
January 2022 by Keith Freeman
I will never put my money nor loans with this bank. Such a headache.
-
December 2021 by Jessica Quesada
I've banked with U1st for years. I love that everyone knows you by name and can readily assist me at pretty much any time! Theresa has always treated the members with respect and kindness.
-
February 2021 by Angler KA Freeman
I will never put my money nor loans with this bank. Such a headache.
-
August 2019 by flor reyes
They should do something with the enter the step very Dangers I hurt my leg this morning
-
February 2018 by Felicia Vasquez
I have banked with U 1st community Federal for many years now. Theresa and Gina have always treated us good they have made our banking needs exceptional. They treat us like family. We love this bank and appreciate all the hard work that they do for us! This is a five star bank. I highly recommend!
-
February 2017 by Fernie Mendoza
Wonderful team!!! They are always ready and willing to assist me in what ever I need while helping improving my credit score. Thank you so much!!
-
May 2016 by Darren Mata
thanks to U-1st i was able to purchase my first car quick and easy with no regrets thanks U-1st.
-
September 2013 by C.D H.
Worst customer service ever! The owner of this bank spends more time complaining to people outside than paying attention to her business. Overheard her complaining about her tires being shred by someone. Then sayin it was nails. Nails do not shred tires you idiot. Theresa is a rude woman and we took our business elsewhere because of her attitude strictly.
-
September 2013 by TD H.
I considered opening an account in this establishment, as it was very convenient. However, the rudeness of the staff is so unbelievable, I was appalled. Teresa (the boss?) was absolutely the worst. No thank you, I will take my money elsewhere. Your customers, neighbors, fellow community members deserve to be treated with respect, especially if your business wants their dollars. "U-First"? Their name and logo would lead you to believe that they meant their community members and customers, but apparently they were talking about themselves. I DO NOT recommend this business!
-
July 2012 by Michael Coffman
I am really happy with the service that I have received over the years from U 1st Credit Union. The staff is always friendly, the place is clean, and they have provided me with good financial advice and over the years too. They truly are on my side and I am glad they appreciate their customers.
