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September 2023 by Mike Triplett
PLEASE FOR THE LOVE OF GOD DO NOT MOVE HERE!!! Pool never works, everything in the gym is broken has been since January, nothing in the apartment works and who ever designed these has to be brain dead. Was never able to wash dishes in the dishwasher I could never use the washing machine and god forbid you get transferred you gotta pay for 3 months if you don’t give 90 days notice and if actually want to sleep good luck there’s party’s every night and people racing around all day so please please please do not move hereWhy is it no surprise the manager has no idea that anyone has a problem here, what a joke
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June 2023 by nubia aguilar
Honestly if I could give zero stars I would. I wouldn’t recommend this dump to anyone the manager she is disrespectful. The maintenance never make calls on time we been waiting for our closet to be fix since moved in. When moving in there and paint all over the floors cabinets are disgusting sink was falling apart. But I asure if you are late on rent they are quick to be knocking in your door asking for money! Also careful with the maintenance they stole our neighbor tvs and future. I wouldn’t recommend this dump hole to anyone
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April 2023 by Amanda Nix
Great place with great staff. Always friendly and made the process so easy and comfortable.Edit: I've lived here for 1 year now and I've really enjoyed it! Everytime there is an issue they are quick to resolve it. Had major issues with my mail box key, not their fault, but they worked diligently to get me a working one! The ladies are always so kind and always take the time to answer any questions or concerns. I'm excited to stay another 6 months here as it has been 1 of the only places I've felt safe in this town. I'd recommend them to anyone looking for a gated, nice and clean apartment!!
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March 2023 by Yaritza Filomeno
I move around a lot because of work and i can truly say this management have been the nicest EVER!! The ladies ( Chelsea and Veronica) at the office had the best attitude, very responsable and fast responding. The apartment complex has clean grounds and is close to many stores / fast- food. If the company i work for sends me back to Carlsbad again i would be staying here.
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February 2023 by Barry McCarus
I recommend this place! Great convenient location with clean rooms. The best part is the excelent service. Veronica the rental manager is especially, helpful and friendly. I will spread the word!
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December 2022 by Gabe Florez
I loved living here so much! I will most definitely be back when I come back around for work! I live in Texas but when I have to come to Carlsbad for long periods of time I love staying here! Would recommend so much. Management is great!
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December 2022 by Corey Sullivan
I’m really happy with this place I would recommend telling people I know to say here, maintenance is fast and good at their job any problems are fixed right away. The girls at the front desk have went above and beyond to ensure we are satisfied and happy.
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December 2022 by Chyanne Alvarez
New property manager has done a great job at improving the overall experience while staying here. Amazing customer service!
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December 2022 by Darius Pittman
Chelsea is an amazing manager she helped me so much when I was moving to Carlsbad the pool is awesome and the housing is so nice
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December 2022 by Lanai Klug
The customer service it great! This property is everything I needed. The new management is very attentive and polite.
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December 2022 by dalton jones
I have really enjoyed living in my apartment! Management and maintenance have been super helpful!
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December 2022 by Brodie Rodgers-Avant
We love living here. Any issues we have are always resolved quickly. The maintenance staff and front desk are super kind. They always make up for any issues that we have. Chelsea and Veronica have been super helpful and understanding. They answered all my questions about moving and they go out of their way to make sure we are comfortable. We are very grateful for this place and their staff.
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December 2022 by Karina Montes
Honestly I can say that staying here in the apartment has been amazing ! There is one person here who has honestly gone far and beyond and always has the best attitude such a great person to be around. Her name is chelsea she such a great person to talk to whenever it comes down to anything. From the time I have moved here I have been through many people who came to the office and i can say I feel less stressed out and just feel like I’m at home. She always on top of things when it comes down to helping out my family and i know I have definitely talked to my other neighbors and we all come to an agreement that the apartments are so much better. I love these apartment and 100% would recommend these apartment! They feel so safe at home and all around everyone here is so friendly everything they have to offer is just far and beyond this place and absolutely love the staffing but if you are ready to move in I just fully recommend taking to Chelsea!
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December 2022 by Steven Rushing
The Village will provide an apartment that they claim is ready for move in, give you keys, and then force you to pay 3 months rent for nothing when you decide that the dirty apartment with food still in the fridge is not somewhere you are willing to live.This is not a hypothetical. They provided keys to a family. There were maintenance issues, the apartment was dirty, and there was food in the refrigerator. The family never moved in, not for one minute, but because they signed a lease (presumably for a clean, livable apartment) they are being forced to pay 3 months of rent for nothing, under threat of being reported to the credit bureau and ruining their credit history.Stay away from these people, they do not act in good faith.Edit 1 - to respond to the owner's response below as I cannot respond to it directly on this platform:If the non-hypothetical scenario described in my review of your establishment is not sufficiently detailed to accurately pin down the family that you wronged, then your establishment needs more help than responding to this review can provide.Edit 2 - And they sent $4000 to collections. The apartment was not ready to move in. It was dirty with maintenance issues. So they moved on to another apartment complex. I am sure they had it clean and ready for move in within several days. For that they sent $4000 to collections, for an apartment they never lived in, not for one minute.These people are crooks.
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December 2022 by Alexia Ortega
This was my first apartment, getting out on my own for the first time the staff was very helpful . If I had problems with my apartment they always try their best to fix it ! Always positive attitudes ! Chelsea is always very understanding and helpful . I love it here ! I feel safe and I love my apartment.
