AutoZone Auto Parts in Chaparral, NM is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is known for its clean, organized layout and knowledgeable staff who are always willing to assist customers. Customers have praised the exceptional service they have received at this location. Eduardo, a staff member, was commended for his quick response in diagnosing a transmission issue on a customer's Honda vehicle and providing helpful suggestions, even though the required part was not available in-store. Another customer, Bertha, was lauded for her kindness and going above and beyond to help a customer and their children get home after their van broke down. The store's staff, including Carlos, Frank, Alfred, Alexis, Irvin, Eddie, Genna, Adrian, Angel, and Albert, have all been recognized for their great attitude and excellent customer service. Customers have found the staff to be extremely helpful and knowledgeable, often able to identify the exact part needed for their vehicle and provide a range of options and warranties to fit their budget. Overall, AutoZone Auto Parts in Chaparral, NM is highly regarded for its customer-centric approach, with a focus on providing exceptional service and ensuring customers' automotive needs are met.
5 stars for Eduardo! My grandson’s Honda showed a blinking ‘D’ light and he was very concerned. The Honda is his only way back and forth to work. My scanner showed no codes, so I suggested we travel to the nearest Autozone. That was Eduardo’s store in Chaparral. Eduardo quickly offered... read full comment
October 2025
Amazing service, Bertha was super helpful and helped us replace the windshield wiper she need a raise
October 2025
Bertha was so amazing in helping me and my children. My van broke down and she helped us get home. Even after she was off. I truly appreciate her kindness and she deserves a raise or a promotion or both for the best customer service I have experienced in a long time! Thank you so much Bertha!!
