Terrible customer service in person and never answer the phone changed my plan and paid for the new one and they didn't update it so my new features aren't even active.
March 2026
DO NOT GO HERE CUSTOMER SERVICE IS ABSOLUTELY TRASH CLOSES WHEN THEY WANT NOT ON THE TIME THEY POST AND IS THE MOST UNHELPFUL CUSTOMER SERVICE IVE EVER SEEN
September 2023
They promised the moon and delivered nothing. Also wouldn't buy the insurance on any phone they make you pay retail for all and any phone so what's the point of insurance if the deductible is the same as the price of a new phone.