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May 2023 by mike carsales
Flat out terrible bank, always has an excuse on why they have to put a hold on anything you take them. Paycheck-hold, rent check- hold, money order- hold worst bank I have ever dealt with.
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May 2023 by Alan Webb
Flat out terrible bank, always has an excuse on why they have to put a hold on anything you take them. Paycheck-hold, rent check- hold, money order- hold worst bank I have ever dealt with.
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May 2023 by Colnita James
Horrible service, Always an excuse on why they will not let you have access to your funds.
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March 2023 by Daniel White
Maria at first convenience bank was super helpful got me the help I needed quickly and did it all with a smile even though I was clearly agitated again thank you highly recommended
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February 2023 by Jeremiah Rando
This bank isn't the best bank it's horrible with transactions especially after hrs I have to wait a whole extra day just for money
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February 2023 by Abymael Bernal
Sydney was great help and fast! Amazing customer service! highly recommend bank !
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February 2023 by Destiny Rios
Sydney was very helpful and very sweet! Definitely recommend her if you ever bank there! ?
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January 2023 by Enna J
I’ve had this bank for years. Customer service is great for the most part (aside from a few unfriendly employees throughout the years). They seem knowledgeable and I’ve never had an issue. Bank has great hours. I just hate that they only have 1 ATM. The app can be an issue sometimes but that is not a direct problem with this branch.
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December 2022 by Electra Vela
Imagine rating us one star for doing our jobs ?
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December 2022 by Alisha Harrison
ZERO stars. The worst customer service I have ever experienced. Was just told they couldn’t deposit a check into my account because my corporate employer who wrote me the check is not in their system. When I questioned the teller, he yelled across the room, “Do I have the right to refuse service?” So incredibly unprofessional and uncalled for.
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November 2022 by Enna J (Bitty)
I’ve had this bank for years. Customer service is great for the most part (aside from a few unfriendly employees throughout the years). They seem knowledgeable and I’ve never had an issue. Bank has great hours. I just hate that they only have 1 ATM. The app can be an issue sometimes but that is not a direct problem with this branch.
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October 2022 by Mary Campos
Thank you Sydney and Mateo for always helping me and being so nice and caring every time I come into the bank. Best customer service around.
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October 2022 by April Gallegos
Electra has been the most helpful person I could have ever had! Super helpful , kind and funny!! Got me in and out !
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October 2022 by JoAnn Lopez
Customer service is awesome. I have the pleasure of having Electra Laurelez help me and she is so helpful.
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October 2022 by Shylo
Sydney and Mateo have helped me a lot when it came to the online banking.
