PetSmart is a large pet supply and services retailer that offers over 10,000 products for a variety of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs and hamsters. Customers can shop online and pick up items at local stores within two hours. Many store locations provide additional services such as dog training, grooming, pet boarding, Doggie Day Camp, and pet adoption. The staff is often praised for being helpful, knowledgeable, and professional, making the shopping experience pleasant and welcoming. The store maintains a clean and well-kept environment, especially outside, with grounds and parking lots that are free of trash and weeds. While prices can vary, the store is generally competitive, especially on higher-ticket items, with online prices sometimes being better. Some customers have had issues, such as fish dying despite proper care, but overall, PetSmart is seen as a convenient and reliable place to find pet supplies and services.
Often hard to get crickets for my reptile but they are always good about providing coupons for rainchecks on them.
May 2026
Great customer service friendly team and organized staff members and helped with every question and concerns!!!♥
April 2026
Alex T was the groomer we used and she did a wonderful job!! She was friendly and helpful. And our fur baby looked fantastic! Already setup for our next visit.
