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January 2024 by Vladimir Kamenev
These folks are phenomenal...I lost my steering pump reserve on interstate 40 on a Friday night so I literally had to drive almost over 200 miles to get to this place and they were the best in the greatest help I could ever think ofI had to customize it aftermarket because they didn't have the one I needed, but it turned out nice and they had all the parts on a Saturday. This was amazing thank you.
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January 2024 by CartelHoodboy
R&D is a great shop!!! I had an accident and my semi where I jackknife and I just needed to get back home. They took care of me. Great bunch of guys and women. A great shop to go to anything ever happens. You should go here. They'll take care of you. I'm very much appreciated to them!
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January 2024 by Troy Prosser
I highly recommended this place. Very nice people , I had small problem and they were able to get me in Right away and get me back on the road. Thank you
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January 2024 by David Garcia
Good help here, it's a little busy but you get full attention when it's your turn. They are a little expensive but it's understandable since it's cheaper to buy things here rather than wasting all day going to lubbock or Amarillo to save a few $$.. All and all I like em. Give em a shot for parts, lube & service
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January 2024 by corbett hefner
My son had his oil cap stolen right off the truck at the Loves while sitting overnight and had spilled some oil out on the motor. He walked over to R&D's shop and got the replacement cap. After he made his delivery he saw oil spread out on the motor and was concerned. He came back to the shop to have them look the motor over just in case there was something wrong. The guys wash the oil off, checked it over and told him good to go, the fan had just spread the oil. He tried to pay them but they would not take any money. What a great group of people. You just don't run into that type of crew any more!! Thank you all for the help.
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January 2024 by Amanda Quick
Jesse was such amazing help!!
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January 2024 by Out Law
It's like the only place here and they know they got u by the nut sack ....had some work done here on my trlr.....the work ethic is low...they had to order the part but wouldn't work on the trlr till the following Monday even though their open on Saturdays....so long story short I paid for the part here the place they order from held it for me I bobtail to Amarillo to pick it up drove back and fixed my own trlr the next morning on Saturday and still made my delivery on time ....so my advice if ur going to break down here do it Monday morning early....
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January 2024 by mike sweeten
Had truck telling me about to derate my company call here they said come on over had issue fixed in a about a hour excellent service, couldn't ask for a better outcome.
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November 2023 by Nancy Mendoza
Great customer service! I called for a DOT inspection and they got me in right away!! Highly recommend this place!!
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November 2023 by wesley gary
Needed my brakes adjusted without knowing it ahead of time. Made appointment the day before, walked in to service and the manager personally walked me around,took my info, brought me inside to lounge and walked me to cashier when finished-- 90 minutes total watching an Australian soap opera about cattle ranching. This place is one I highly recommend, the definition of personal service and efficiency.
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November 2023 by Jean Biermann
We were traveling in our 2005 Holiday Rambler 40 foot diesel pusher motorhome from Iowa to Mesa, AZ on October 12, 2023. We filled up with fuel in Friona, Texas. When my husband left the fuel island the motorhome didn't have any power. He had the pedal floored and he could only go 25 MPH. It sputtered a few times trying to come out of it but it never regained full power. We did a Google search for a Cummins service center and R & D was the first one we were going to drive by so we drove in. It was 3:45 by the time we got there. They said they could hook it up to their diagnostic equipment to see if there were any codes. If it was something simple they would try to fix it right away. We didn't have any indicators/warnings on the dash. No codes showed up on their equipment. They said we could continue on our way or come back the next day and they would see if they could locate the problem. We showed up early the next morning. They got us in first thing. Determined it was a fuel pressure valve that was bad. They had the part, replaced it. They took it out for a drive. Then asked my husband if he wanted to take it for a drive to make sure he was happy with the repair. My husband was impressed they asked if he wanted to drive it and that the tech rode with him. He is very hard to impress! We were completely happy with everything and everybody. We had a complete service at another place in Illinois before we left for AZ and were not happy with anything they did! We would go back to R & D Service in a heartbeat if it was closer!
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November 2023 by Diane Queener
R &D does a great job with our equipment for the Texico Fire Dept .. we are so thankful for all the wonderful service provided by the company
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October 2023 by Ids Transportation
The best repair shop,very knowledgeableDeffenetly recommend
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July 2023 by Josh Edwards
Great service and was willing to help even though they were busy. There fix was able to get me back home to my local mechanic since they didn't have the part.
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July 2023 by Stephen Winters
Great place good prices good customer service they have all your parts you need for big trucks and more
