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October 2024 by Jamie Sheard
We stopped here on our way cross country and arrived about 1am. The person at the front desk was pleasant. The rooms are great - clean, spacious, and well equipped. The grassy courtyard with the pool looked lovely. There’s even a bar inside the hotel, and it was quite busy when we arrived, but you couldn’t tell that in the rooms. Breakfast was great with a nice attendant. Would definitely stop again if we pass through the area.
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October 2024 by CRAIG PAWLAK
Great breakfast ?
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September 2024 by conrado duran
Good room rates, breakfast service and fair facilities. The inner areas (pool area) are very clean and comfortable. Would definitely stay here again
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September 2024 by Patricia Pickens
Great room at a great price. Clean and comfy!
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August 2024 by Cassie Gimlen
I recently booked a stay with Quality Inn due to being called into the area for work. We arrived late in the evening at 9:30pm after a 10 and a half hour drive, got checked in and then went to our room.
The secondary security lock on the door was broken in half on the door side with only a tiny screw holding it on. The second queen bed furthest from the door was dirty. There was hair in the bed and did not smell clean. The toilet handle fell off the toilet when my husband flushed the toilet, which he screwed back on. The sink took a solid minute to drain.
Having our child with us I didn't feel comfortable staying there so I looked into another hotel immediately as I wasn't interested in staying in another room given the state this one was in. I booked another hotel, took our room keys and other check in information back to the Quality Inn at which point they offered to put me in another room but refused to refund me my night as "I had been there for an hour". The amount of time I "spent there" was including driving to another hotel down the street and setting up reservation as well as packing what I took into the room.
I called and spoke with Management the next day. Heather is the only reason I'm giving the service a 2/5 review as she was kind, apologetic, and understood my concerns. She tried her hardest dealing with her upper management to get me my refund for the night we didn't stay. Unfortunately they are only offering a 30% refund on the night we didn't even stay due to uncleanliness and safety concerns.
This is an unacceptable answer as there is nothing they would need to clean up after US. The only thing we "opened" was a single bar of soap to wash our hands. I stated to them that I feel 50% refund would be fair (which is still ridiculous) and they are unwilling to work with me.
If you value your safety and like a clean place to stay, this is NOT the place to stay. If you accidentally wind up there, don't expect anything more than a few dollars back. They are a joke.
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August 2024 by sharla kolesar
Nicely priced, right off the freeway so overall a safe, nice place to sleep. Most rooms seem to be smoking or pets so if you have allergies you might want to pass because we did have old carpet in our rooms. Breakfast was good but you have to eat it in the breakfast room, you cannot take back to room or bring food for anyone else in your party like most places. It was very hot in the breakfast room so it made the breakfast a little less enjoyable. The rooms we stayed in on 1st floor in front of pool are definetely older but they were comfortable. It's no Marriott or Holiday Inn Express but if you are on a budget this place works. Staff was nice, very accommodating.
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July 2024 by Tess
I stayed here twice in 2 years, and I will always recommend this hotel to my friends and family. Thank you so much for accommodating our pets ?
Food and drinks: There is a bar and restaurant in the lobby and the food was great!
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July 2024 by Jason Chao
It was clean, cheap, and had a much better-than-expected breakfast. Eggs were fresh and the oatmeal was prepared to a good texture.
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July 2024 by Abigail Eileen
I booked because the reviews were good but was unimpressed. The carpet in my room smelled like cat pee. The water was shut off without notice not long before checkout and dwindled from a trickle to a drip so I was unable to rinse my hair out or brush my teeth. I had to go down the road to Denny's to use the bathroom. There was also a half-dead roach doing donuts in my bathroom. Listen, I appreciate in-suite entertainment as much as the next person but next time I might like something a little less crawly haha. On the upside... Well, there were no bedbugs!
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July 2024 by Ruben Figueroa
Very nice and clean.
Safety: Very safe.
Food and drinks: Super.
Noteworthy details: I'll recommend
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July 2024 by Sally Trigg
This is a basic functional hotel. Right on the highway, in pretty good shape. Staff overall is good. Priced well. The surroundings are pretty ugly. It's on the edge of town and a ways from restaurants. It has a small bar and restaurant, but it serves only fried bar food. Only complaint is that breakfast is 6 to 9 everyday, including weekends, and they don't allow guests to bring food to rooms. I wanted to sleep in a little, and my partner was unable to bring me some breakfast. So I can't tell you anything about the quality or contents of breakfast. The hotel caters to truck drivers.
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July 2024 by Das Rfc
Right off the i10 freeway. Quality inn's are always nice and simple and they still offer smoking rooms which is very rare but good for them. You get a nice clean room,staff were very helpful and friendly. There is a little bar that offers a great choice of drinks at superb prices. Also serves food. We never ate so can't comment. Lady who worked in the bar brought all your drinks to the table and was very friendly and efficient. I will be passing by again next week so will stay again. Well worth the reasonable price for a night.
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July 2024 by Marcus Morgan
Clean property. Ample parking for my car & trailer. Nice room. Comfortable beds and tasty continental breakfast! What more could you ask for?
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June 2024 by Mr. Brewer
Great little place for a quick stop on your way through. Restaurant is what made this place. Loved their food.
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June 2024 by Knik-knaaks Anddodads
What an awful place, awful people and they make reservations and lie about the accommodations then blame the "3rd party booking agency" and claim not their fault. They do not provide fully accessible handicap rooms and they are not friendly to handicap people. Save your money.
