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September 2025 by Cece
Older woman with a bob like haircut working there has an attitude. Walked up with my prelabeled packages to the little window in the lobby asking if I could drop them off there (I know you can because a previous employee has taken them no problem) she begrudgingly took them and under her breath said to drop them off at the main lobby next door next time. This morning she was working and I went to the main lobby because I needed a receipt for my packages. When it was my turn to be attended, she had an attitude about how I placed my packages in front of her. Both experiences with her have been met with complaints so I’ll take the time now and complain about her.
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April 2025 by Kalyn K Brown
Amazing Clerk there named Justin, I believe so, so embarrassing I can't clearly verify his name,
He's super helpful and kind to my grandpa.
The Post Master is awesome there!
They are terribly overworked with literally thousands of Amazon packages a week!
Thank you for what you all do!
You all work so hard!
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September 2024 by JB stuff
I have had more packages marked as delivered that I've never received from this post office than anywhere ever. It's utterly ridiculous that the carriers here are allowed to mark things as delivered them not delivery them for 1-2 more days or not at all. If I could use someone for my mail besides USPS, I would. This place is horrible and I'm considering moving just because of this post office directly.
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September 2024 by Belle Sprillet
Only 2/6 packages have ever been delivered, only one to my door. They only deliver small packages. If the parcel is too big to stuff in your mailbox cluster it will be left at the post office to be picked up or returned.
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July 2024 by Brian B
I have received home deliveries for a number of years, now we start getting notices that the package is oversized or the parcel boxes are all full! If I do the reschedule thing it is ignored. They say they left a notice when they didn't and then I am told you don't need the notice to pick up your package.
The delivery driver always says the package was delivered to the front door or it was given to someone at the house but they leave it at the garage! I have seen them pull in and look at the front door but still leave it at the garage because it is too far ti the door. Even when it has been raining.
Recently we went to pick up packages that were to be delivered and when we looked the next day the Informed Delivery said "Delivery was Refused"!
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July 2024 by Harry Nut 3044
INCOMPETENT MORONS STAMPED ALL MY MAIL WITH THE WRONG DATE.....1 YEAR OFF......THE POST MASTER SAID COME BACK AND WE WILL STAMP YOUR DOCUMENTS WITH THE CORRECT DATE.......THE MORON NAMED LEA AT THE COUNTER REFUSED TO DATE STAMP MY DOCUMENTS.......EVEN WHEN I TOLD HER THE POST MASTER TOLD ME TO COME DOWN ANYTIME AND THEY WILL FIX THE ERROR......SHE REFUSES TO HER JOB. TYPICAL USPS WORKER......DUMB AS HELL AND HAS NO CLUE HOW TO DO HER JOB. THIS IS TYPICAL BECAUSE THE USPS DOES NOT EVER HOLD THEIR EMPLOYEES LIABLE FOR THEIR ACTIONS.....NO MATTER WHAT THE ACTION IS.
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July 2024 by Maria Saenz
Customer service absolutely sucks I would have much rather drive to Albuquerque then put up with bad attitudes and horrible customer service.
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May 2024 by Irene Chaparro
Excellent group here
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May 2024 by Amanda Van Court
According to the state of New Mexico the postal office notarizes yet when I walked in I was very rudely told that they don’t. So I ended up wasting the only time I had before work to get urgent papers notarized and mailed out.
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May 2024 by Kimberly Dunaway
There seems to be some kind of issue with this postal office more than any that I’ve had to deal with in the past. We told them when signing up for our mail service if a package would not fit in the mailbox to please bring it to the house which they refuse to do I have had more not able to deliver pink slips in my mailbox then I know what to do with. Not everyone has all day to stand in long lines of people just to pick up some thing that should have been left to start with. My biggest issue right now is I am missing a two separate packages for two deliveries two days in a row! What are the odds? Both would fit in the box or could have been placed in a bigger holding box but nope, just put one in and decided I guess to play Santa to another neighbors box both days. One was an Amazon package and today a Poshmark order. Amazon can take it up with them and replace an item but poshmark is an individual and this delays their payout if I can’t say I have it in hand. This is very frustrating and angering because those items were needed the day they were said to be delivered now I’m out of two packages and have no idea who they left it with or where to even start to retrieve it from . There is no phone number I can find to directly reach the postal office to speak on the matter and the 800 number runs you in circles until you finally ask them to speak to an agent but then it’s a 45 minute to an hour wait on the phone . Beyond ridiculous! I can’t stand these cluster boxes or the lack of care that seems to be put forth from this office to make sure things go where they are supposed to. Is it time for the news to come out and do a follow up story from Christmas?
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May 2024 by Joel Renfro
New rating*..Anna who works the service desk was very helpful and very polite..I give her 5 stars
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March 2024 by Chantry & Marybel Mowrer
I’m not sure what is going with this Post Office in Edgewood but they will not leave small packages in the partial mailbox’s they just leave the pink slips saying you have a package but when I get there they can never find my package or they say it’s already been picked up witch is funny because the only people that pick packages for my address is my Wife and myself.This post office loses my packages all the time or they put them in the wrong mailbox for reference I get a small package that fits in my mailbox we got a notification that it was delivered but when I went to get my mail my package was not there, I don’t just get a notification from the company I ordered from but I get a email notification with pictures of what is being delivered that day from the post office it’s self. I’m getting tired of having to leave work early to make it to the post office before they close and I’m getting really tired of getting there to have them tell me that my package/packages have already been picked up.As you can see with the pictures the package I just picked up is small enough to put in the partial boxes.
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March 2024 by Robert Haaland
The Edgewood Post Office aka George Dubya Bush are the bane of my existence.
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February 2024 by Moe Hop
Terrible service, lost packages, packages sent back. Terrible post office. It’s truly crazy how this place is still open or something hasn’t been done about it yet. Especially with most of the reviews being 1 star… We’ll seek out different delivery options.
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February 2024 by Emily
This is my most favorite post office I've ever been to. When I walked in with my passport form I was a bit clueless with the paperwork and made some mistakes. Luckily Robert, an older man helped me out and had me fix my form so I could send it through. It was not busy at all and the service was A+
