Walgreens is a convenient store for quick shopping and carries specialized items not available locally, though prices can be pricier. The store and pharmacy staff are frequently described as amazing, awesome, super friendly, helpful, and always smiling. Excellent customer service is noted, with staff promptly helping customers, answering questions, giving advice, and locating items. Specific instances highlight staff going out of their way to be helpful. The pharmacy, however, has had its problems and can experience significant delays. Customers report long wait times at the drive-thru, sometimes being told to return multiple times or after hours of waiting. There can be processing issues, such as prescriptions not being sent through or faxes being misplaced. While some insurance issues are mentioned, staff are acknowledged for kindly resolving problems, especially with time-sensitive medications. The store manager is noted as awesome. The pharmacy staff are recognized for doing their best and hustling like mad despite being understaffed, a situation attributed to corporate decisions rather than the local team. The store is seen as needing more love from corporate.
This Walgreens in Edgewood, New Mexico is the worst Walgreens ever no wonder all the Walgreens are closing pharmacy can’t do their job. They can’t keep employees. This is the worst ever location.
January 2026
pharmacy gave us the wrong needles for syringes even after we asked them if they were compatible
January 2026
I was given the wrong needle. I specifically requested a compatible needle and syringe, and I was given an incompatible needle and syringe, making it impossible to take my medication.
