Windstream Retail Store has received positive feedback for its service and professionalism. Customers appreciate the kind and courteous technicians who efficiently resolve issues, such as cable service problems and modem replacements. The techs are punctual and ensure that customers can access the internet without further issues, which is particularly valued by small businesses. Customer service representatives are praised for their helpfulness, especially when activating services or suggesting upgrades. The technicians are noted for their thoroughness, taking the time to explain installation plans and addressing any unique property challenges. One customer mentioned a technician's consideration for their pets, highlighting the technicians' respect for customers' time and comfort. Overall, Windstream Retail Store is recognized for its commitment to customer satisfaction, with many clients expressing loyalty and happiness with the service provided.
Thank you Mike for the professional, efficient, and friendly service and for getting the modem replaced so quickly!
January 2024
Service was restored but phone line has only worked 15 days in a year on going problem with windstream kinetic
January 2024
My tech was kind courteous and professional. I haven't had good cable service since it was installed. He located the issue and resolved it in the same visit. My cable is working well and I am a happy customer.
