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December 2023 by bing lin
Horrible customer service. Trying to do a sample return and they made me talk to three different employees for nothing.
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December 2023 by Lawrence Bassett
Nice selection of clothes. Billy was very kind and helpful.
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November 2023 by Ace Rodriguez
I've gotten some boots and some tack here. Prices are alright jus like an average Big R. Horse tack is about the same but a little bit more expensive. Clothes and all are alright and everything is pretty fine.If that was for the staff, again like how every store Farmington has are MOODY old ladies and teenagers. I remember this one blonde girl was checking me out and while I was looking in my wallet to pay she just kept rolling her eyes and looked impatient acting like she has never worked in her life before. Old men and women follow me down the isles and I remember one old guy just licking his lips and looking me up and down, DISGUSTING. Until this place gets better staff, I recommend going to the other one in town.
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October 2023 by Gardenia Harrison
I had a great experience at Big R in the Farmington location. Staff were friendly n smiling and helpful. Love the store with a variety of goodies! Lol! Thanx to the Manager James for his help and great attitude, will definitely be there again!
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August 2023 by Brian Curtis
I had an outstanding experience at the Big R store in Farmington, NM! A HUGE thanks to Operations Manager Bryan Chiquito and Steve Peterson and Store Manager Collette Mason! Their exceptional service in assisting me with a price match and treating me with the utmost respect truly exceeded my expectations. I'm incredibly grateful for their dedication and professionalism. Ahéheeʼ to the Big R team for giving me such a positive shopping environment!!! Keep up the good work! And I'll keep on coming in for all my Big R needs!!!!
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August 2023 by Dawnita Herrera
People here are alive and smile ?I been to Bloomfield and Bernaillio "Big R", the staff arent friendllyPlus there is free coffee.But overall, I would recommend going here most definitely
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June 2023 by Toni Hill
The man in your gun department is soo rude. I left and will not purchase from the Farmington store.
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May 2023 by Audrey B.
After having a bad experience at big r Bloomfield, this is my favorite big r location. Every time I go to the sale section I find $220+ boots on sale for like 75-90% off. Insane. Just copped some Dan post boots for $70, carhartt hiking boots for $40, and turquoise boots for $60. All were originally priced over $200. BOMB AZZ DEALZ HERE!!!
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May 2023 by Dan and Heath Pecpopbros
GARY is the best!!! This guy jumped right out and helped me find what I needed! Helped me measure and cut cable. I was in and out way faster and happier than normal because of Gary! Thank you! I always appreciate a hard working person that is helpful and kind!
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May 2023 by James Albin
Great store with tons of all different items. The people are very helpful and Hugh Hugh selections of everything.
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March 2023 by Lucas Valdez
Curbside service is lacking. They make you wait then call several times before bringing out your merchandise. Who ever runs this store needs better processes because the customer service is next to none.
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March 2023 by ??
Very helpful people among everything friendly it was very interesting to walk in that store one day to see how this store produces items to the community the Indian Community the reservation good people you can't find people like that nowadays on this planet it gets harder and harder and if you really think about it you know I'm correct keep up the good work ladies and gentlemen thank you
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March 2023 by Mallory Maynard
Very helpful when you need assistance on looking for things and answering your questions. They got me what I needed from the store fast since I was on crutches also helped unload everything into my truck. Good management yesterday.
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March 2023 by Jay R Wall
What an experience I am a working guy and taking classes at SJC. The 3 females were very nice and helpful with letting me use the fitting room but the whole time I didn't know I was being watched. Radios were going crazy because I can hear them. When I was done I went to pay for 308.64 of carhartt clothing. Yes I know you have your reasons but don't be so obvious. It's embarrassing to me and you when your wrong about theft. Thanks to the cashier who sympathized with me about this ugly situation made my day but who ever thought wrong of me do better.Thanks working class
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December 2022 by Leronald Benally
Was shopping for new shoes and pet supplies. I wanted to use the restroom and found that there was pallets on the sales floor semi blocking the restrooms. There was still enough space to walk by the freight and I assumed that the restrooms were opened because there were no signs that indicated they were close. After walking past the freight, I saw that the assistant store manager was leaving one of the restrooms and he made a negative remark about Native Americans not understanding that he was blocking the restrooms. He then put up the closed restroom sign and continued to say negative remarks about P.O.C.’s not understanding English. This left a horrible impression of all big r store in the 4 corners area. Understandable, there are few places to go but if any of you can afford to shop at a different location, I suggest you try. I’ve never had any issues shopping at IFA other than their limited section.
