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May 2023 by Makinsey Cole
There is no comparison for Bill but the ABSOLUTE BEST! I cannot rave enough & am so grateful for his honesty, expertise, timeliness, communication & shared teaching. It's difficult to describe Bill's skills, a Master mechanic really doesn't do him justice. Had taken my car to 3 separate places & got 3 different diagnostic answers. Bill diagnosed my main issue in less than 5 minutes & after a quick lookover found another that could've cost me the entire engine. He got me in right away & didn't charge a dime for the diagnostic, nor empty coolant fill up; kept me in the loop & was straight forward with the cost of parts, labor, & taxes; & he also educated on/demonstrated the workings of the parts to be replaced & fixes he made. Indescribably professional & personable - I will never take my Toyota to any other! Thank you Bill!!!
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February 2023 by Jessica Bozzell
Bill is very knowledgeable and informative. He takes his time to answer questions thoroughly and is incredibly honest.Service: Auto engine diagnostic
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February 2023 by Deborah Moore
Bill was the first person I called after getting nothing but insulting feedback from several employees of Parts and Hardware stores about women. I thought those days were past.I had done a Tune Up on my 2002 Honda Accord in November with no problem!I had put some gas in my car and I thought I put bad gas in. Bill was eager to help me buy the right products to clean my injectors in hope's thatwould help but my car was not running smooth.Bill was with me like a team member guiding to check this and that. I drove the gas out in hope's the issue would resolve and with Bill on my side miles away,, I felt supported and found that two of the Ignition Coils were bad.Ladies and Gentlemen who need someone who can and will fix your car to top performance, trust Bill!!!My experience was fixed because of Bill's excellence and knowledge plus a very professional kind demeanor and years of knowledge.Thank you so much Bill for the help you gave. I highly recommend Bill for his knowledge and expertise but he will treat you right. You won't be sorry!
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January 2023 by Dillon Smith
It is hard to sum up the experience with Bill in a short review. From the beginning bill was able to diagnose my engine ticking from just the sound. Not only did he get me in when I needed it, he went above and beyond any other mechanic I have ever dealt with. His knowledge and expertise is unsurpassed in the Toyota field. Bill was informative and educated me on many tips and tricks to keep my t100 running longer. He also Inspected my truck and replaced just about everything it needed. He is incredibly honest, and you can tell he loves what he does. The passion really comes out in his work. And he no doubt saved me thousands compared to others in town. What an amazing guy. My only regret is not using him sooner!Services: Steering & suspension repair
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December 2022 by Thomas Peck
I brought my car from Tucson for Bill to work on.There isnt anybody more knowledgeable than Bill to work on your Toyota or honestly any make or mobile of vehicle. Bill is honest, fast and extremely awesome and will give you fair pricing..My wife said I was crazy to deliver my car so far away for repairs, I told her, to have a Toyota and to allow anybody other than Bill to work on it is crazy..Many Thanks Bill
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September 2022 by Michael Radcliff
I recently bought a 40 that I was told Bill did the work on. I had an issue with it and called his shop. He dropped everything to help me even though he has absolutely no memory of truck. He is absolutely the best. I thought it was my clutch had failed and he was able to diagnose (over the phone) that it was a hydraulic issue.Service: Auto engine diagnostic
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December 2017 by Marvin Childs
The best Toyota / Lexus repair shop in town!!! Webb Toyota sells your money $$$$
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December 2016 by Steele B
If I could give more stars I would, my experience with Bill has been exceptional. He is very professional and knowledgeable about what he does and is willing to go the extra mile to make things right so your vehicle is safe and functioning well for you and your family. I am very confident in his abilities. My vehicle had many problems that he was able to diagnose and repair, returning it to me in a very timely manner at a reasonable price. I would trust him to work on any of my vehicles and plan on using his services in the future.
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April 2016 by Mark Shipp
Bill is a Toyota guru. I can mostly only repeat what others have already written i.e. Competent, knowledgeable, reasonable, professional, etc. But I have learned more about my truck in the last two visits with Bill than I have in the past 12 years total. You can readily - in just a few moments talking with him - discern that he is one of those "best at what they do" folks and he has that admirable quality of being able to explain and demonstrate it to the layman. If you have a Toyota, Lexus or Scion - do yourself and your vehicle a favor and go here! I can't imagine going anywhere else now!
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January 2016 by Edward Gurrola
Bill is the most knowledgeable, competent, and trustworthy mechanic I have ever come across. He obviously loves his work and treats his customers like family. Due to a family emergency, I had to be in Albuquerque on a Friday night but was having problems with my Toyota. Bill stayed after hours to get the problem fixed, and my car was running like new again. Bill even had me drop by the next week to check his work, and talk to me about what he did, and what work might need to be done in the near future. Seriously, who does that? I am going to him for my scheduled maintenance with out a doubt. He is a master and his shop is spotless! Bill really helped me out in a pinch and I will never forget that! I have already sent my friends with Toyota's and Lexus' to him for repairs.
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January 2015 by Bettina Mills
Bill has been my mechanic for the past 14+ years. Being a woman, I really do not spend a lot of time looking under the hood, if even at all, I leave that to Bill. I have driven up to 8 hours, just so he could work on my car. I trust his work and suggestions completely. He has kept all my cars in perfect running condition. Lucky me I'm in Durango now and I only have to drive an hour to have him service my Tacoma. It is well worth it!
