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October 2023 by Cassie Mason
They don't like to deliver to Farmington. When they do...they take forever
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November 2022 by Adam Lepire
This company is good with communication with the receiver (and I assume with the shipper as well). I received my products when and where they said. One of the drivers was able to meet me at the supermarket parking lot as I was doing groceries when he called. Very accommodating
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November 2022 by Spartan
My package has been with Estes since Nov 4th. I called and the agent is supposed to reach out to me. But I mean come on, a week sitting in Albuquerque? That's ridiculous and I wish the military base didn't use this service. I'm going to reach out and see if the base can consider switching to UPS, FedEx or USPS. At least I know it would have been here by now. Package was picked up in CA on the 1st of November. It's not like my package is coming from over seas or anything. All I see that keeps getting updated with Estes is they keep pushing my delivery date up. It was supposed to be delivered the 4th, now it states the 15th. I'm so frustrated right now!! I also tried emailing with my PTO number 2 days ago and still have not heard anything.
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June 2022 by Monikka R
Very friendly and helpful drivers. They called me before delivery to make sure I was available and arrived during the time frame discussed. Will choose them over FedEx freight every time
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May 2022 by James Barkin
Rude inept Home Depot delivery drivers. Don't take any responsibility or return phone calls.
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March 2022 by Jon Schoenhardt
Great group of guys. Warehouse was clean and organized and employees were friendly and helpful.
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January 2022 by Ricky Sharp
After fighting with this company for the last three weeks on a basic delivery I had to cancel my order with home depot and reorder for store pickup. Local Estes manager would not take or return my calls, very unprofessional. I paid for and was expecting home delivery and they don't have the equipment to complete the delivery near my house and the only option was to rent a truck and meet them in a parking lot somewhere to pick it up. This is hands down the worst customer service I've experienced and will avoid purchasing anything that has to be handled by this company.
