Sally Beauty, located at 3060 East 20th St in Farmington, NM, is a favorite destination for salon-quality products at affordable prices. The store offers a wide range of items, including hair care, hair color, styling tools, cosmetics, nail care, and salon equipment, featuring well-known brands like Clairol, L’Oréal, Wella, and Chi. Customers can benefit from the free Licensed Colorist OnDemand service, providing expert recommendations and guidance for hair color needs, all under the Love It or Return It Guarantee. The staff at this location has received numerous positive remarks for their exceptional customer service. The manager is noted for her fantastic support, patience, and kindness, especially towards those unfamiliar with the products. Employees like Melissa and Shania are recognized for being friendly and attentive, actively checking on customers and offering help. A memorable interaction involved an employee with pink hair, who listened to a customer's concerns and provided thoughtful product recommendations. Her compassionate approach transformed the customer’s hair experience, leaving them with healthy, beautiful hair. Overall, Sally Beauty is praised not only for its extensive product selection but also for its dedicated and knowledgeable staff, making it a go-to place for anyone looking to achieve professional results at home.
They are amazing people Nicole did everything she could to make my hair amazing! They really do care about their customers.
September 2024
I went into Sally's not knowing what I needed to take the yellow out of my hair fiasco. The lady that helped me I had silver hair with red highlights she knew exactly what I needed so I bought some toner and developer went home put it on my hair and I just love it thank you so much
August 2024
The manager of this store is fantastic. She is very helpful and patient even with a customer who knows nothing about this store and products. Thank you so much for your kindness and advice. My hair is perfect thanks to you.
