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December 2023 by Lisa Stevens
Everyone is awesome. I love that all the residents seem so content. The staff is wonderful with everyone.
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December 2023 by Shannon Straney
This was my first visit yesterday for the Christmas party .Julie the activity director did a awesome job along with all the staff..I can see the staff genuinely cares for the residents.There is a positive air about the place .I will be visiting monthly with my dogs .Thank you for allowing to play a small part in bringing smiles to the residentsShannon the Houndlady
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December 2023 by Gregory Tsosie
The place was a little hard to find. When we got here to visit our loved one. We were met immediately by friendly staff, whom processed our entry requirements in a timely manner. We wer then taken to visit our loved ones. Thank you staff for being the awesome people you are. It was a long drive to come and visit. The staff made the drive worthwhile.
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December 2023 by Marion Todecheene
We hav a 89 yr young mom here. She's here at the facility for physical therapy. We've heard this place has a good team. My expectations is for her to learn to rewalk and get around lik before. She's bearly getting to Kno the staff and other patients. She does hav a strong family support .
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June 2023 by Laura Chester
My auntie was a long time resident of this facility. She was well taken care of and they assisted her in every way possible. She was taken to her appointments with no hesitation. She passed and she loved everyone on the staff. Thank you for giving her a wonderful stay.
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May 2023 by Weva Tsosie
They don’t even deserve a star ! The nurses don’t even know what they are doing. I’m not a nurse or a doctor but it isn’t that hard to know that something is wrong!!! My dad was admitted here for for five days. He ended up needing to go to the emergency room, but they refused to take him in to be seen! The nurses said and I quote! “hes OK he’s looking around. He’s opening his eyes he’s responding” … but we know our father and he did not seem like himself. Therefore we refused to let him go on the way he was. We started to drive him out of the facility when they changed their mind on taking him. We MADE them take him in! had we not been there that day god knows where my dad would be! they just wanted to make themselves look good so they said that they had to walk my dad across the street to the ER! my dad is still in the ICU due to their negligence. Had they taken him in to the emergency room on time he probably would be in better condition and much stronger. Everytime we visited my father all the nurses would be sitting around giggling and talking and no one ever came to check on my dad for the hours we been there! When we asked what medication they had him on they made excuses!! Plz I’m warning any and everyone !!!! DO NOT TAKE YOUR FAMILY MEMBERS/ LOVED ONES TO GENISIS they will neglect them! And they will be paid to do it! And no one has stopped them yet!! Be careful. !!!! They are so dirty ! Housekeeping is awful! Staff are lazy ! It smells of cat pee! The staff skipped my dad’s meds more than a few times. They admitted to forgetting to give him his medication. They don’t start doing their duties until u show concern.. they don’t know their patients and they take years to come answer any questions u have! Or never return at all! Pls don’t take ur loved ones here find a better place or not at all!!!!
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May 2023 by Kristi Nation
Great facility and lovely people. I as very happy to do our loved one here.Beautiful patio, outdoor spaces, locked entry doors and caring staff. Dining room was lovely.I saw sandwiches and milk and snacks to grab and go.Nice big rooms and bathrooms.
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March 2023 by Brett Pratt
Welcoming staff opened the door for me and assisted as I checked in. They check on my Father in-law while we visited. Nice folks!
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March 2023 by Judy Castillo
It was nice and that we all visited as a family. Food was made as we wanted for her to eat. Clean and very private.
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February 2023 by Jon Brohn
I visited one of the residents for the first time today. I was impressed at the kindness of all those who were working there, the cleanliness of the facility, and that they were ready to take care of the residents' needs. Thank you staff for all you do!
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September 2022 by Denise Tilley
Thanks to everyone at the San Juan Center for doing a great job with my father-in-lawThe therapy team had him up and going in no time. All of the staff is so very kind and knowledgeable and made his first stay very comfortable and his rehab successful. Will use San juan again and will have no issues referring others.
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September 2022 by Kaitlynn Basquez
I would like to tell everyone from the Unit managers and the floor staff to the Dietary department and the Activities a BIG THANK YOU!!! Gran is so very happy and had nothing but good things to say on a recent visit to her facility. This was a huge relief because we have been at other facilities and it was hard to leave knowing that she was unhappy. She is up walking and doing fabulous. Her happiness means a lot!!!
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September 2022 by Shawn Shay
These folks took great care of my mom. Mom wasn't rich but these folks treated her the absolute best they could.
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September 2022 by Dazai Joker
Terrible, the residents rooms are skipped and not cleaned as well as workers are rude to the residents....just please dont have your loved ones here.
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June 2022 by Tisharae Nelson
Staff is amazing. They truly care for each of the residents that come through, San Juan Center is the BEST in the area. Administrators, nursing staff, PT and OTs all staff treat each resident like family. Not too mention the door people are very kind and welcoming. :)
