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November 2023 by Ten Peshlakai
I had to deal with Tiffany who handled all the GEICO insurance cases and I could never get her on the phone or a call back. I had to show up to their office three times in order to get an update. She pushed my finished date back three times so my car ended up being there from October 3 to November 1st. I do not recommend this place at all. There’s other auto body repair shops that quoted me two weeks like Auto Specialties Body and Paint on San Juan Blvd.Services: Painting
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October 2023 by Aleshia Raether
Not great about customer service. We are the type of customers that like to be updated now and then on progress. We spoke to them 3 weeks ago because we called and were told it was stuck in paint. We were headed out of town and we’re hoping to get it back before we left. Still have not heard a thing. We will be home in 2 days. I don’t know why we are the ones that have to call and ask how things are going.
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September 2023 by Bernice “Browseinbeauty” B
Star collision is the best!No problem. They repaired my car quickly!I totally recommend them for any mechanical repairs.Thank you!
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September 2023 by Aly S
Service is terrible, couldn't even get my car in for service because the receptionist was so rude about it. They clearly don't want your business and act inconvenienced when you call. Don't bother with these people, go to someone who actually cares.
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August 2023 by A B
I WOULD NOT RECOMMEND THIS PLACE! My insurance chose Star Collision to repair my front passenger fender. It was just dented up from a small car accident i was in a couple months ago. I dropped my car off on Aug 7th. On Thurs the 17th they called and said i could of got my car on Fri the 18th but their painter put in his notice, and that the next Wednesday it would be done. So Wednesday rolls around and they call telling me to pick my car up at 5pm, they call again leaving a message saying that they put my fender on someone else's car, and they put that person's fender on mine, and that my fender is now painted white! So I had to come the next day (thurs) to pick it up. I go there and I owe a$100 deductible and I asked for a discount for their f up. The lady asked and the guy said he'd take care of it. So I was happy about that. I drove my car down the road and I here a loud clicking noise I roll my windows down and it was so loud. So I call them back and they tell me to bring my car back in tomorrow to take a look at it. I bring my car back in this morning and the guy tells me to take him for a ride so he can hear it. So I'm driving around the parking lot, he's not saying anything, and I'm like well can you hear it? He told me he couldn't hear anything! So i drive down the road behind the business going a little faster and I could hear it real good, the noise gets louder when I pass a tree.i asked him again and he said he couldn't hear anything, and he doesn't know what I'm talking about. That was so weird. I feel like he was lying. It was loud and obvious. So I asked well can I take someone else for a ride that can hear. He's like yea let's go back. So we go inside and he talks to another guy. Then he tells me they're just going to take my car in the back and lift it. 20 minutes later a different guy comes out and tells me they fixed the problem and I'm like are you sure this time? DO NOT TAKE YOUR CAR HERE FOR ANYTHING!
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June 2023 by Candace James
Highly recommended by me... They helped me get my one reliable vehicle fixed... And I appreciate all the help and understanding.. So if u want to get ur vehicle fixed and running take it to them... Thank you again Star Collision ?..
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May 2023 by Terrence Blackwater
Received vehicle after repair with; loose front bumper bolts, missing; retaining clips, screws, bed side panel bracket. Inside the cab there was dust and debris from sanding and grinding. A mouse entered at some point and crapped under the seats and center console. Front driver door window tint was scratched, the rear door panel handle was damaged. The replaced tire and wheel is vibrating the entire truck. Other than that it was repaired. Three stars. Oh, and I hear the road and wind from the repaired side panels.
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April 2023 by Dewayn Campbell
Eddie is the best at star collision! He has the best customer service. I am convinced he can fix anything, takes a lot of pride in his work. He listens to what the customer needs and wants. The entire team at star collision is alway on the A game. I am a repeat customer from out of state. I highly recommend star collision for all you auto needs!
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January 2023 by Bryan Roessel
My front bumper was smashed in. Was rubbing against the tire and could not turn fully. Called around for auto repair shops in Phoenix, Flagstaff, Albuquerque, they gave me 2-3 months to get my truck in and more time to repair it. Star Collision said a month. They had me back on the road in 3 weeks. They did a great job with repairs. You can’t tell there was anything wrong with my truck at all. The quality of service is amazing, the staff is friendly. It’s everything you want in a shop. VIN 601736
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January 2023 by Tim Nguyen
Trent was always helpful and provided updates. Even though the repairs took about a month (mechanical, body, and paint) due to the holidays and waiting for parts, I never felt like they weren't providing great service. My car looks and works great (almost as if nothing happened)!
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January 2023 by Ms boba Tea
Best work done on our car that needed body work. They did it in a timely manner and made it very easy to get the process done. Highly recommend them thank you Star CollisionVIN #C26984Services: Body & Trim
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January 2023 by Nizhoni Reeves
I had gotten into am accident back in September 2022 and I was calling around to see who could take me in. I called here and they told me exactly who would be handling my case and what to expect. They also informed me they will tow my car from wherever it was at. It was pretty quick. The same day I called they sent out a tow truck piclwd up from my home on the rez and Eddie kept me updated through the months. My car was in there for 3 months and he gave me the option to pay my deductible all at once or in payments while the car was in the shop. The receptionist was so nice!! They even took out the broken parts that I out into my car so no one else got hurt. I referred all my family here. My insurance was Dairyland and they accepted it. #304854Services: Wheel alignment
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December 2022 by Tashanne Toledo
VIN 536296It was amazing doing business with Star Collision. Tiffany has the best customer service and she made it a point to make sure I was pleased with the work. I had issues with another shop (A1 Auto Body who refused to do the work because my insurance would not pay them more money); however Star Collision treated me with respect, compassion, and positive regard. I'm very satisfied with Star Collision and I highly recommend Star Collision. My truck looks exquisite and I will be back there in the future if I ever need body work done on my vehicle.Service: Body & Trim
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December 2022 by Jennie Wietharn
Accident repair on the body of my Dodge Durango looks amazing!! They were great working with me and done earlier then expected ?Handled all my insurance questions well.Vin# 144686
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November 2022 by Monica Lillie
Eddie did a great job working with my insurance company and got the work done quickly. We are very happy with your service.#601360Service: Body & Trim
