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January 2024 by Dev Chee-Arviso
Previously, I had only good experiences here. Recently, I felt very dissatisfied with my experience and at one point, I did feel that my father's safety was endangered. There seems to be a lack of communication and teamwork between workers inside at the register and those outside loading vehicles with pellets. A simple statement letting customers know they need to have their receipt ready for the forklift operator to sign would have completely changed this experience.However, that was not communicated to us and instead, we were yelled at outside in the parking lot by the operator, Rod. His demeanor and customer service skills were lacking. He was unable to regulate his own emotions, showed no empathy with our confusion, and did not see this as an opportunity for team growth. Rather, he told us it was our issue not having the receipt ready and not knowing he needed to sign it.Regarding my father's safety, this is the deciding factor that will prevent us from returning to this Tractor Supply. When my father opened the door of the truck to enter the vehicle, Rod drove by in the forklift at an unsafe speed at an alarming distance too close to a customer unaware of what is occurring right behind them.I have spoken with the manager and let him know what happened. I also made some suggestions for team training so this complaint can be an opportunity for improvement.
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January 2024 by Rodney Robertson
Laura went above and beyond to bless a gentleman with boots.
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January 2024 by Brittany Begay
This was the most unwelcoming experience I've ever had while checking out. Heather, the cashier, had presented inappropriate discriminative behavior towards us and other individuals who are native american. She would greet others with kindness but as for native Americans she would keep a strict eye on them while they simply shopped, as if they were criminals. She has LOTS to work on.
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January 2024 by K O
Clark needs to learn how to run a register, talk about inexperienced, these boomers just don’t know how to work anymore
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November 2023 by LoneShadow084
Only place to come and buy 50lbs Dog Food for $1 lower than other places $28-$30 ~44-46lbs dog food.
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November 2023 by Harrison Clark
There is no military or veteran discountThere should be military and veterans discount what ever they sell in the store every day. BIG R has military discount.
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November 2023 by Steve C
Wasted time. No help. Don't try to find nylon fittings here.
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June 2023 by SAL
Very,Very Nice ? ? can't beat it
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May 2023 by Vern Ferguson
Had what I needed and it didn't cost me an arm and a leg
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April 2023 by Margie Johnson
Fun store with anything from chick's to birthday cards!
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March 2023 by Anneke Jens
Everyone who works here is so friendly and helpful. My mom recently bought 15 bags of pellets and wanted to make sure that Mark and Kenny got recognized for loading the bags into her car for her with a smile. This type of customer service is so appreciated, thank you!
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January 2023 by Dennis Smith
I called the Farmington NM store to purchase over the phone the Colman UTV for the Black Friday sale. We were out of the state. They would NOT HOLD MORE THAN 3 DAYS. SO SORRY TSC you have lost use as CUSTOMERS. Big R will get our business from now on!!!!!
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November 2022 by Andy Pierce
I purchased a couple of tons of grGReen Supreme wood pellets this cold Thanksgiving eve evening ... and kayla the fork lift operator and the cashier helped me load up those bags of wood pellets bag by bag and in the cold. Excellent customer service!
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November 2022 by C J
I have delivered wood pellets here several times. Earl the receiver is always pleasant and fast unloading! Thank you, see you soon.
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November 2022 by Jarvis Yazzie
It's a friendly employee and helpful
