U-Pack is highly recommended for anyone looking to move, offering a reliable and efficient service. Customers have praised the easy reservation process and the professionalism of the drivers during both pick-up and drop-off. The service ensures that trailers arrive on time and in excellent condition, even after facing challenging conditions like hurricanes. Many users noted the cost-effectiveness of U-Pack, finding it less expensive than traditional truck rentals. The drivers are described as friendly and knowledgeable, providing helpful advice on packing and moving. U-Pack successfully services remote areas, demonstrating their capability in navigating tight spaces with large trailers. While some customers wished for same-day pick-up options, they acknowledged that U-Pack is a freight company, and overall, the experience was very positive. With minimal damage reported, attributed mostly to how items were packed, U-Pack stands out as a trustworthy choice for moving, especially for long distances. Many customers express a desire to use U-Pack again in the future, highlighting their satisfaction with the service and recommending it to others looking to move.
U-Pack is the way to go for moving. The trailer was dropped off, transported, and arrived at my new house safely and on time.
November 2024
The entire Upack experience was great. Reserving the truck was easy. The drivers at both pick up and drop off were very nice. I received updates on where everything was during the process. If I need to move again, I'll definitely use Upack.
October 2022
The only drop and load service to our remote area in NM was UPack. The trailer arrived when they said it would, the drivers were very nice and helpful. The trailer survived Hurricane Ian in FL, and they delivered it with nothing broken the day we asked them to. We would use them again.