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November 2023 by james d smith
Don’t call San Juan vet! Receptionists will make you answer all kinds of questions just to bring an injured dog in to be seen! Not like I can’t pay for services! What has our world come too?!
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November 2023 by Amy OBanion
We are new the area and had to find a new vet. This was our second visit here and while they are a little pricey we don't feel like we are just a dollar sign for them and have never felt rushed out the door. We have had very thorough and friendly exams and Dr. Moore really explains everything and makes sure you and the pups are comfortable. This will continue to be our vet.
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November 2023 by Kathy Myers
Dr. Frasier and Anna were instrumental in saving my Leah, during an emergency situation on Sunday, Oct 29th. This clinic and personnel are exceptional in every aspect of care and I would recommend them to everyone. Thank you again for all you did for Leah. God Bless - Kathy Myers
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November 2023 by Christi Elledge
Absolutely love Dr Frazer! She is so kind and so patient. You can tell she truly loves her job and she provides the best care for my dog!
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November 2023 by Tabatha Hekpah
Everyone was very caring and thoughtful. When my dog had his emergency. However, I would have appreciated a phone call after they finished his emergency surgery to update me.
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November 2023 by lisa Shindler
I love taking my dog there. The service there is friendly, professional and answer any questions you have. Plus they treat and take good care of my dog.
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October 2023 by Bando Banks
Thank you so much Dr. Moore for your kindness and selflessness! If it wasn't for you I would have never found my baby mini. You saw a tragedy happen and acted. Not many people are as generous as you are. I can never thank you enough. She means the world to me and my family. Although we are still heartbroken as to her condition we look forward to having our baby in your care. Deepest regards. Branden C. Donaldson.
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October 2023 by Sergey Guzev
they sent my dog to die. my dog got poisoned. I asked them to examine her - they said they didn’t have time. Although the clinic was empty. I asked for advice on something - they didn’t even give advice. In general, extremely inadequate people. beware of them!
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September 2023 by Jean Manz
I love the personal and small town feel of Valley Vet. I’m so thrilled to have my animals back in the care of Dr. Raichel and her vet tech was fantastic!
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September 2023 by Elizabeth Dalton
Staff is friendly, appointment scheduled by phone and they were very timely. No waiting. Very good with my dog. Even though he was scared.
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August 2023 by Lacie Palmer
They were so kind with me and my sick cat. And it wasn’t too expensive to get him the care that he needed. Highly recommend
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August 2023 by Jade Dotson
This clinic refused emergency care for my dog with a breathing issue at 3 am! Trust me, I would have waited if I could have, thus the emergency. The next closest clinics are in Albuquerque. While I understand the need to limit emergency service, they spoke to me on the phone and refused service to an animal with breathing issues. I do not live in the state (so I am not an established client) and there are no emergency services. I would have gladly paid their $309 emergency exam fee at time of arrival- but they HUNG up on me!- editing to add my dog was diagnosed with aspiration preneumonia in Albuquerque, NM when he was seen at 7:40 am. It's pretty disappointing that these people declined services to an animal in need.
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July 2023 by Pam Purcell
i love the staff and the doctors they are so nice and helpful i called on a Saturday and the receptionist who answered the phone was so knowledgeable and helpful it was a relief i really appreciated her and giving me advice what to do when can’t talk to a Vet me and Howie love Valley Vet
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June 2023 by anniebananie35
They treated my pup with lots of TLC and they came and got her for her routine blood work they petted her and talk to her before taking her back he was kind and patient with her as well and my pup daisy Mae loves attention
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June 2023 by Kanga McCrarey
The customer service is ok and the services rendered were completed satisfactorily BUT they will lie about what things cost and add more on to your bill at the end. I was given a quote that apparently didn't include a basic exam which was $120!! On top of an already $280 bill. So I didn't expect to spend $400!! On an exam of my mother dog and care for her puppies. This was my second visit, I had a similar experience the first time. On my first visit, I spent almost $300 for an exam and a rabies shot while being made to feel bad for not wanting to spend even more on over priced and unnecessary tests on an obviously healthy dog who was only there for a rabies vaccination. Even though the customer service isn't bad the services offered are grossly over priced and I was lied to in order to get my business. We have several animals and will be needing regular vet care in the near future but our family will not be returning to this establishment.
