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October 2023 by leander semallie
whats the point of setting up an appointment when u gtta wait past your appointment...still waiting into fifteen minutes past...
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September 2023 by Randy Willden
Went to the main location in Farmington NM to make a large deposit and take out a CD. We waited 45 min for a banker and then were told we did not have an appointment and would have to wait until they took care of three other people there and we were there first. There was no sign in sheet or notice saying to make an appointment. Needless to say we took our business elsewhere. We have banked with Wells Fargo for 35 years now we are closing our accounts.
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September 2023 by Monisha Black
I called the bank yesterday 9/12 but no one answered and I called today 9/13, after trying four times, someone named Shey answered and I told her that I had a scammer call me, claiming to be from Wells Fargo and she could care less and told me “okay we’re a bank, every bank gets that” it was very frustrating and unprofessional talking to this lady.
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September 2023 by Sylvia Young
Absolutely can not call to speak to a human. It is hard for me to get around at times can't understand why you can't answer the phone. Simple service. Just pick it up.
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August 2023 by Md Fahim
I have a appointment but bank employee not responded. It’s so so sad .Please respect all people. Thanks
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July 2023 by Hunter Simpson
The banker there is so rude and doesn’t do her job. She set at her desk for 20 minutes before coming out asking what we needed I told her and she said well that’s going to take longer than what I have time for so I’ll make an apt. Well if you didn’t sit at your desk messing around you would have had time
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February 2023 by TCB
Expect long lines certain times of days!So far, I've encountered two different locations with a dozen ppl waiting in line for service and too few clerks at the counter!
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November 2022 by Everson Joe
Waited with check in hand to open an account. Got turned away for closing hours. Workers willing to do Saturdays? Way to serve a hardworking anyone with a day off. One star service.
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August 2022 by Skyler
Don't even bother trying!
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June 2022 by Fries (seeindouble007)
The workers here were super nice to me and very helpful when I needed to stop my bank account from getting hacked. If you are worried about time, then make an appointment right here on the app then go in at your time and they will help you! They are understaffed and as any people I’d be mad too if you’re interrupting my time with a customer that made an appointment.
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May 2022 by Bobby Begay (ChiliMak)
Drive thru tellers extremely rude, unprofessional. Waited in line to be told I could not be served even when I got in line and the open light was visible. Told the teller it was open when I parked, but did not care and disconnected from the speaker.
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April 2022 by Zack Anthony
I have to go here for work. If I had literally any other options I would take it. Wait time is absolutely ridiculous. It is more uncommon for the line to be out the door and around the corner then it is to be a reasonable length. Along with that there is usually 15-20 cars deep. I was previously wanting to switch my personal bank account here but now there is absolutely no chance of that. 2 locations is not near enough for this area.
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February 2022 by Chuck Culpepper
Great to deal with!
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December 2021 by Brandon Clinton
Elderly couple have been waiting to see a banker for over an hour, but they can’t set up an appointment. So they just wait and wait. They don’t have a smart phone.
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December 2021 by Yvonne Marcia
They are so rude here go to any other wells fargo but here!
