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November 2023 by Dennis Miller
The posts that get 5 stars don’t get read!These guys are great! Great service and quick!
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November 2023 by Lindsay Johnson
Ms.Becky checked us in and always makes us feel so welcome and like family. The service was done quick and correctly. Great Job Ziems!
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October 2023 by jay vigil
Came in to see if the batteries of our work truck was on warranty the truck has 600 miles and over a year old I mentioned to the service guy that if it's not under warranty don't bother it he looked like he agreed and I waited for 4 hours and went to see if it was finished I went to see if it was ready and he said I have a bill for you and I told him for what he later said the batteries was included with warranty and now I have to leave it and catch a ride back home. That was un call for and the other mechanics told me he just like that.. I recommend going to Albuquerque
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September 2023 by Edward Mosimann
Warranty plastic replaced around driver’s window switches. Door gouged by screw driver and chrome chipped off two of the switches. It’s like mechanic was working in the dark without proper tools.
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September 2023 by Michael Carey
Ziems Ford is a great place. Service was great at the quick lube. Actually didn't take as long as I thought it would.
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September 2023 by Mister S
Called to check the price on a clock spring for my truck and was told $1390.95 and it would be about 6 weeks to get it in. After the shock wore off I asked if there was a misunderstanding or a typo. I gave the guy my Vin number and the part number for what I needed. NOPE. No mistake $1390.95. I went to auto zone and got one for $129. ABSOLUTELY UNACCEPTABLE ZIEMS.
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August 2023 by David Stranger
I just want to say how amazing Ziems Ford is they are the best and truly care about their customers, and employees. If you are in the market I highly recommend you go see one of the many great sales members at the store because they will take good care of you. I also, want to say is how awesome the management, and owners are there with everything they do. There is not a better Ford Dealer or Car Store you can buy from than Ziems Ford Corners.
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August 2023 by Ed Bisland
I purchased a brand new F-250 from Ziem's in 2021. The truck has been a nightmare. It sounds like there is a ping pong ball in my steering wheel and my engine screams during the cold season. There was a weird knocking sound coming from the drive line when put into drive. My security system went crazy for a week straight. Now, here we are in the middle of summer and my A/C goes out...I recently moved to northern Colorado. I have had my truck to a few different dealerships and quickly discovered that they are not the same. Absurd time frames, terrible service and the list goes on. Ziem's has never let me down! The whole team has stepped up to the plate time and time again to make it right. Three different dealerships in Colorado told me that my A/C parts were on back order until this winter. Out of luck, oh well...One phone call to Ziem's and they were all over it. After losing my cool, pun intended, and thinking I'm screwed. They located the parts in one day and the truck is now being repaired.All issues with my truck were/are factory issues. No dealership, or retail buyer has any control over that. Ziem's is more than 5 star, they are an example of what every business should look like!!! Thank you. Especially Sam, Roy, Jared and Matt. I would trave across the country just to do business with you guys.
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July 2023 by Steven Stalbaum
Traveling thru area and my Explorer had an odd overheating issue. Came in early Sat morning. They were booked solid but worked me in. I was back on the road Monday noon. Problem solved and a couple other maintenance issues taken care of. Can not say enough how well everyone here treated us.
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July 2023 by Jonathan
I have bought cars from many dealerships in Farmington and this one is my favorite by far. They treated me very well and even let me look at cars before asking if I was even interested in buying. I had the pleasure of working with Mariah, but everyone there seemed nice as well.
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June 2023 by Kalon O.
While passing through this town My F350 power stroke needed a fuel line clip replaced. It is a simple fix but Ford Motor Company purposely made the replacement part to be a nightmare. So when Ziems Ford told me it would be a 1 1/2 to 2 hour job, that's what I expected. So now we're at 6 hours and I'm guessing it's not close to being done. Very disappointing. Was spoke to once about 4 hours ago. They said it would be almost done. Still waiting.
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May 2023 by Misty Wallace
Took my F150 for transmission safety recall repair programming.. Soonest appointment avail wasn't until July 7th, I asked to be on waiting list in hopes of getting it in sooner. To my surprise they actually had a cancelation and got my truck in on Friday.Thank you Sherri and Nikki in the service department for your awesome customer service and making things right when I was upset.Joe the driver of the courtesy ride vehicle was a super nice gentleman and got me home safe and picked me backed up when my truck was ready, he deserves a raise :)
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May 2023 by Charles Sanders
The service always takes a long time on oil changes, but that's because they are usually packed with customers. I feel that's a good sign. The service is mostly good here. This time, though, we were a little disappointed. The interior wasn't properly protected, so there was grease and dirt in the carpet and on the paneling/upholstery. Please talk to your team about keeping the interiors of the cars clean and wip up after themselves.
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April 2023 by Crystal Harrison
3rd time purchasing a vehicle from here, always a great and easy experience with our sales associate Carol carter.. very helpful, would recommend him to family and friends...
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March 2023 by Dave & Vanessa Hurley
If I could give more stars I would! Absolutely the best car buying experience EVER. Thank you everyone, but a special thanks to Mariah Davis for my first pleasurable car buying experience. Definitely will refer and return when the time comes! A++++++++