Aaron's has received mixed reviews from customers. Theodora and Evan are highlighted for their exceptional customer service, making customers feel welcome and appreciated. However, some employees have been noted for their lack of customer service skills, causing frustration for some shoppers. A recent experience involved a difficult interaction regarding returns, which left a negative impression on a customer. Despite this, many customers enjoy the spacious and pleasant atmosphere of the store, often finding great deals during manager specials. Positive feedback also acknowledges the helpfulness of the store manager and delivery drivers, who go the extra mile to assist customers. Overall, while the store has friendly staff who strive to provide good service, there are areas for improvement in customer interactions.
Theodora was amazing working with my husband and myself. Everytime we go in Aarons the workers seems pissed or always rude. No costumer skills at all except for Theodora and Evan. They smiled and was helpful. The others need to work on their costumer service and smile. Just being honest ??♀️
January 2024
I always buy 4 grand a year. Just watch how they deliver the product dents will happen. You have to watch closely.
September 2022
a big shout out to Cherlene, the store manager and the delivery drivers! they helped me with getting my order in a timely matter. They even went as far as delivering my items the next day because my vehicle wasn’t big enough.THANK YOU ❤️
