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March 2024 by Johnny Caballero
It's a good place for family to eat at the service is great morning and afternoon, evening too I give the restaurant a five star ⭐⭐⭐⭐⭐⭐⭐⭐⭐✨
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February 2024 by Jessica Griego
Fixed or rebuild my rear axle on my old man. Big thank you. Rudy was amazing and his staff.
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November 2023 by Elijah Leyba
Worst Mechanic shop in gallup ' they took a pressure test and gave it back leaking with a busted Radiator!!! The tryna charge 2000$ to fix it fuhk this place
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November 2023 by Rolinda S
No job is too big for Rudy and his staff. Over the summer we had to purchase a new motor for our camero, and they were able to get it done at a very reasonable price. My husband was contacted before any other repairs were done & parts were being purchased. There were no additional charges or surprises when we picked up the car a month later. For a small town, it's hard to trust anyone, but we definitely recommend this shop. Rudy also took care of the 1st oil change and toped off all our fluids. Overall, we are satisfied with the services and no issues 4 months later ?
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October 2023 by Taylor Hamel
Super fast and friendly service at a reasonable price. Rudy and crew got us back on the road very quickly along with local food recommendations while we waited.
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April 2023 by Judy Sanford
The owner was very helpful. He took his time to explain things about our problem. He helped us make an informed decision.
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April 2023 by Lauren Whitney
Rudy and his guys know what they’re doing. They are great to work with, and are super affordable. I go to them for everything including tires, changes, oil, changes, etc.Service: Oil change
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February 2023 by Glen mears
Relace Engine and Transmission.
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September 2022 by Katrina Stevens
I was on a road trip driving through NM when my check engine light came on. None of the shops in Gallup could see me but when I told Rudy what the code was that pulled up when Auto Zone checked it, he told me I could come by and he’d double check it. Not only did he check it and confirm I could continue driving on my road trip safely, he reattached my headlight that had fallen out at no charge. 10 out of 10! Highly recommended!Service: General repairs & maintenance
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July 2022 by Geneva Stevens
These guys are great, was stranded & they got me back on the road....I highly, recommend their serviceService: Auto maintenance
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February 2022 by Mitchel Hicklin
!!!!Awesome!!!! Professional. Kind. Truly a blessing. Mitchel Hicklin HP Coalition Inc. "Helping Beautify Gallup From The Bottom Up" ~JESUS LIVES LOVES FORGIVES SAVES~
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November 2021 by Lawton Francisco
Great awesome customer service ?
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August 2021 by Lorena and Steve Gies
Broke down on road trip. They fit us in at last minute. Overnighted the needed parts and got us back on the road the next morning. Price was very fair and reasonable when they could’ve taken advantage. They even gave us a ride to our hotel. An amazing team!Service: Engine repair
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July 2021 by Thomas C.
I concur with the previous reviews from a customer service standpoint as well as regarding the skills of mechanics at Krackin Automotive. I would say (without reservation) that I would trust Rudy's assessment of any of my vehicles need for service, and (significantly), trust his capacity to determine what is necessary, priority wise, in 'real time'. I was referred to Krackin Industries by two other reputable shops in Gallup when my car was stalled on Highway 40 (approximately ten miles west of Gallup). These shops had a number of customers in line for service; as I was in route to visiting my 92 year old aunt in Phoenix, having talked with Krackin, I brought my business to the shop. From my own assessment, I ascertained that the damage to the engine was going to be significant. The mechanic showed me that it was that and more. There was a hole in the engine bloc. So, the shop helped me to find the best arrangement to salvage the parts for my car. As I was pulling a Teardrop Trailer when the vehicle broke down, Rudy offered to make room for my trailer to be stored in his other building; this enabled me to complete my trip to visit my Aunt in Phoenix so that I could then pick up the Trailer upon returning to Gallop.
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July 2021 by Kalash Nikov
Was traveling cross country in an 03 4 runner with 238k miles, wife, toddler and 2 dogs. Alternator went out just outside of Albuquerque. Made it u Gallup where Rudy(owner) and his team handled it! While we waited in a large air conditioned warehouse my dogs could cool off. We met with his family. Great people. He took care of all his locales while we waited for our vehicle. He got us on the road again in no time! Next time we stop in Gallup I will stop and say hello!
