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December 2022 by Brandon Bloom
Driver's are great vehicles are poorly maintained
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December 2022 by Alex Ellsworth
My friend has been waiting for three hours. Three hours! What kind of BS service is this? This is a joke. I call for this transport service to be shut down. Remember, if anything happens to their clients that could be your family members should be held liable. Accountability is needed. More reliable employees and drivers needed. Do not recommend or is this transport service.
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December 2020 by nora nattress
I reserve the right to add more stars when your company earns them. Used to be reliable transportation. Now I'm made to feel 'less than'. The company scheduled my driver to pick me up for 28 mile trip, then to Moriarty which is 51 miles both ways then back to Paseo Del Norte by 1:pm to pick me up to go home. It's not going to happen. I called logistics to insure I've a ride home and they were left on hold for 20 mins and were told that a driver would be here by 1:pm (my scheduled pickup) it is now 1:30, am still waiting. They're here! Yay! Dear Medicare Trans.....without your clients you would have NO business. Get it together!!
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December 2019 by HUSHAM ALRUBAYE
Good drivers nice vehicles
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December 2019 by D-dra Lyn
great company!!
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December 2019 by Destinie Tuccillo
There was a driver for your company driving recklessly in our neighborhood this evening where several kids were out riding bikes. Because of this inconsiderate and unsafe driver, I would never use nor recommend your company. ?
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December 2019 by Irene Coronado
Having been a passenger with Medicare Transportation I was very satisfied with their drivers. They have been extremely friendly helpful and careful drivers.
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December 2019 by Nessa1219 Martinez
The Phoenix staff is kind and helpful, they always make the best effort in trying to accommodate last minute transports, they are quick to resolve any issues that may come up, I'd recommend this company anytime.
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December 2019 by Angela Morales
I have dealt with the Phoenix staff and drivers and the people have always been friendly and amazing. I would trust my children with the company and myself the the transports.
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December 2019 by Rosalie Gonzales
The have the most discriminatory drivers and the worst drivers. Drivers smoking weed passing joint to clients.
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December 2019 by Joseph Tuccillo (Erogroth)
I have video and photo of one of their drivers in my neighborhood passing another car on a residential street because the car in front of them did the right thing and slowed down because there were neighbor kids playing. This is a small residential street with a 25 mph speed limit an obviously no passing. The fact that this was done around young children playing and riding their bikes makes it even worse. This company should be ashamed of their driver and I hope they take action to find them and fire them. If not I will be contacting the local media to make sure they report on this as well. I am not going to wait for a child to be hurt.
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December 2019 by Sasha King
This business has recently in the last 6 to 12 months has created an office place for themselves in downtown Albuquerque by the 809 Tijeras at the corner of Tijeras and 9th Street.I contacted customer service about a month ago when I got fed up with some of the behavior by the drivers in the neighborhood pulling into the parking lot. No one has called me back on this. the manager doesn't seem to want to put a local number or sign on the business office so there's no one to contact and talk to you about the issues.this is looking like a real shotty set up nobody's putting a sign no one's put anything on the window so people will constantly drive into the parking lot and go where is the Medicare trans because the company sends the employees over here for office meetings but there's no sign on the office.people are constantly parking all over the parking lot they don't know how to park between the lines and now apparently management doesn't even know how to tell them when to show up on time because either they're showing up early or management doesn't know the show up on time.it's a pretty constant rehearsal of people showing up and waiting in the parking lot for management to come unlock the door and then talk to them.It'd be nice if this business gave any symbiance of actually being a business. now when people come up and tell me where the Medicaid trans is I say they don't exist they left they never put a sign up there not here so I just turn people away since the managers too lazy to put a sign up on the door for his own employees.we're moving out of this location thankfully in another month and this was definitely part of our decision to leave when a business pops in like this and doesn't tell the residents what it is or who to contact.overall this is probably a very shady business I would not trust it it probably exists because there's no other form of itself anywhere else so they make money off of Medicare people unfortunately.
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December 2019 by michael kohlstedt
while driving down the road today i saw a medicare trans vehicle, the driver was behind me texting non- stop, he never seemed to look up, almost rear ended me coming up to a light. when the light changed i was at least 20 car lengths ahead of him before he left the light, because he was texting , a danger to other drivers. what a joke!
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December 2019 by Natalie Trantham
I would not want to ride with this company or trust a loved one in their care. Cab 217 seems to be confused on how merging traffic works and almost ran us off the road this morning. He was very aggressive. Poor choice in drivers.
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December 2019 by Ryan Cook
Its may 18 2019 Saturday morning. Medicare Trans failed to pick me up from Los lunas NM. After ninja calling every number i had for them, finally someone answers the phone and says " that's not my problem". He then goes on to explain that any issues i may be having would be addressed on the following Monday, during regular work hours. Wow. That's what I'm dealing with over here. You form your own opinion, but I've experienced only unprofessional behavior. Confirmation # 33896 from bc/bs.
