O'Reilly Auto Parts in Gallup, New Mexico, located at 1630 East Highway 66 in Zacca Plaza, offers a wide range of parts, tools, and accessories to meet automotive needs. The store provides various services, including free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers can also benefit from the Loaner Tool program, which allows them to borrow tools for one-time use with a refundable deposit. The reviews highlight a mix of customer experiences. Many customers appreciate the efficient and friendly service from staff members, particularly noting the helpfulness of specific employees. For instance, one employee, Quentin, received high praise for his exceptional customer service regarding battery issues. Verna is also recognized for her informative assistance. However, some customers reported less favorable interactions, describing unprofessional behavior from certain staff members, which detracted from their overall experience. Despite these mixed reviews, the store remains a reliable choice for automotive needs, with a commitment to customer service and a wide selection of products. With over 6,000 locations across the country, O'Reilly Auto Parts is generally a dependable option for quick help and quality service.
