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March 2024 by C S
Artie and Jerry Lynn were extremely helpful! I would rent from this location again
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December 2023 by Nelly Anna M.
Kenny Bean was absolutely helpful! His knowledge and understanding of what was needed was greatly appreciated! The other two boys didn't know what was what and tried to make things fit was a joke. Making things "A little big" was a joke to their knowledge.
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January 2022 by Gabriel S.
While picking up an online order today, I asked the associate helping me to do a price match on the product I bought, which was available for $5 cheaper at Loews. She said she'd never heard of the low price guarantee and confidently told me Home Depot didn't do anything like that, which is untrue ( The associate's attitude was poor, which is on her, but it's not her fault that the store's management isn't training employees on basic Home Depot policies. I thought perhaps she was new and hadn't been trained on price matching yet, but she said she'd been working there a year and knew nothing about the policy. When I insisted that there was such a policy, her response was to ask me if "I had a problem with her" and pick up the phone like she was going to call someone for help, even though she never actually did. Saving $5 wasn't worth another 15 mins of my time, and given the overall poor quality of this store, I wasn't sure even the manager would be able or willing to help, so I took my product and left.
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August 2021 by Mike Largo
Went for a pump for my A/C
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June 2021 by Rachelle Watson
Needed some boards cut. An employee saw me and jus turned the other way, so I was like”EXCUSE ME” as loud as I could. I told her I need boards cut. She goes and finds another employee to cut my boards.
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May 2021 by Brandon Reed-Iano
great place and
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April 2021 by Ron M.
As usual it takes 5 or 6 employees passing the buck to get to some one that has any clue. I need fencing. When I asked why one product was 104.00 and the other was 62.00. Same product the Cheeto head ( trump supporter ) blamed it on the new president. Said January 1 all prices went up. I don't think she realized the cry baby they stole my toy was still the Cheeto in charge. Told her get over it he lost. Not sure I will ever shop her again. I needed materials not political crap
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April 2021 by Virat Sharma
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
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December 2020 by Grace F.
I went to the Gallup Home Depot to purchase sliding glass doors. There was not a person in the mill work department, so I went to the customer service desk. Melissa is new but was very happy to help me. She helped with my order, and set up the home delivery. After the transaction she mentioned it was her first mill work order and delivery set up, that she is a new employee. I hope she stays with the company, she was awesome, and during Covid we need awesome.
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August 2020 by Matt L.
It's business that cud be waaay better... lots of employees that are limited in their work performance. Upper mngt cud turn around their customer service , sad to say but management is to blame. The vendors they use are ok, but this particular store's employees are mirrored by its mngt. The lumber dept is great with a few good employees, other depts are absent when you need them the most. As a employee of a union telephone company, I see a lacking of upper management direction. But hey...they are the only bizness in the community
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May 2020 by Petite P.
This Home Depot would be better off without the assistant manager, Sandra Rodriguez who spouted anti Native American slurs on her Facebook. She needs to be fired. Her hatred is deeply dangerous. No hate has no place in New Mexico or anywhere in the US. Fire her
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May 2020 by Jennifer P.
The assistant manager, Sandra Rodriguez, told a customer 'Go back to your nasty rez with your diseases.' Disgraceful. How can they treat customers like this? Never again
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February 2020 by Abhishek Dubey
GREAT SERVICES SUPPORT (+1)855[-485-](0407) NO NONSENSE and GREAT FIXATION!!!
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September 2019 by Chalmer B.
Ahhh mannn! This place has the worst customer service. Sales associates walk by customers without offering assistance, they delegate service to the intercom and no-one ever shows up. So my wife and son loaded 500 pieces of lumber in 3 hours and finally received assistance in pushing the carts to the registers. Home Depot needs to appreciate their customers.
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July 2019 by Carls L.
Stopped in at h/depo.Asked service desk for assistance. Heard intercom but,nobody showed up.Ask Associate they just said will call for one but, none.nobody.! No Associate ask if we need help.I asked" DOM" .worked at cashier.He wasn't to thrilled to help. What is up with these workers of Home depo.!! It's "YOYO ..your on your own..why is Avery pushing a broom ..He should Assist customers.Customer first Broom last!!
