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March 2024 by Crys Witt
Came about 15 minutes till closing which I understand it’s almost time to close but I just needed assistance with getting a mail label to mail my recent phone in. The lady there literally said “I don’t know” and had no intention to help. I tried showing my account once logged in and still nothing. I acknowledged the time and said I’ll just come in the morning and she said that they can call someone about the issue then. Waste of time.
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December 2023 by Emma Ruff
The service is spotty. Bad advice from a representative to reset my phone instead of fixing the service.
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October 2023 by Alyssa Montoya
Employee Haven H. was very unprofessional! She couldn't answer my simple question and instead argued with me rolled her eyes smacking her gum and had a bad attitude!
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August 2023 by Jael Salcido
A big thank you for great customer service awesome workers to Adam and Elias for getting me an my husband new phones today
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December 2022 by Lacy Manning
Adam and Derrick are always so helpful. They have great customer service. If I ever need help with my phone, or getting the newest products they always come through!
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January 2022 by Sophina Mariano
Derek, Is a really helpful person. Explains everything right gives you good answers to questions asks. Makes everything simple we need more of him. Thank you Derek ?Great 10/10 customer service ?
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December 2021 by Connie Thompson
I went to get help with getting my hotspot on a different device. I am not good with technology and had trouble. I knew it was something simple but could not figure it out. Shauna fixed it within two minutes! Then I wanted a new screen protector (liquid glass) which she applied for me. Great employee!
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December 2021 by Craig Sandoval
Russell cellular is not a good place to get a I phone they ripped me off on the trade in on my old phones . I was promised 200 dollars for each phone . I never recieved it. They owe me 400$ . I only got 49& for each phone. Next phone call will be the better business bureau
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December 2021 by Justin Credible1
This. Place. Is. The. Worst place. For. Paying a bill. Or. Getting. Service... Of. Any kind. Only one. Person. Working... And. I ha r. Been. Waiting in line. For. 30inites....... Fr r changing. Business location. This. Used. To company. Used. To be. Very. Fast. ..... Now in it. Just. Suck.... And the boss. Quit.... Too
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December 2021 by Joyce Wood
This is the best Verizon place I've ever been in... thank you thank you!!! Very helpful and kind.
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December 2021 by Michael Allen
Carmella was short handed the day I went in but she did a excellent jod in answering all my questions and taking the time to make sure everything I wanted and needed was done with my new phone purchase.
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October 2021 by Tomas Archuleta
Alot of help very friendly staff. The girl that helped me set up my account tho?... pheeeewww gawgouse ;)
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August 2021 by The Flash “Teo” SSB
Good in n out services, great customer help, and locating the building is not so hard.
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August 2021 by Emery Yazzie
I like this store cause it's fast as far as customer service thanks again
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August 2021 by Jan Lucas
Pleasant visit! Experience wonderful!
