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February 2024 by J T
The best customer service ever ? by far. I promise u if you have to go to AT&T . Don't go to the one across from Wal-Mart. Go here . The lady so knowledgeable that they have what u need in stock. I needed to update my name because I was recently married. I hate having to upload documents online it seems like it takes days for them to update, and finding the right source is such a hassle. I was greeted immediately, and she had the most enjoyable personality as well as performance. In and out within minutes. Very easily made changes to account. I give 10 ? stars.Will be going back soon to get my case and any other accessories I require. I promise u that.
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February 2024 by Phyllis Reams
I have never had a bad experience at the AT&T store on Turner in Hobbs.
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February 2024 by Israel Perez
No Customer Service... she had no answer to anything, and I had to look up the answers to my own questions. If I'm so much trouble to Service. I'll drive somewhere else.
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January 2024 by Aaliyah Rios
Very rude I called the store to report a problem I had and was told to call 411 because there's nothing they can do because only one person knows how to help me with my problem then when I tried to tell her I wasn't aware of that when I got me she said so how is that relevant by you telling me that her name was Corrine very rude and unprofessional
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December 2023 by Karen Thompson
The employees seem to gave been well trained. Sometimes the wait can be long though
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December 2023 by Carol Hardiman
Att helps us all the time! They help w Android and Apple. They are so kind and helpful!!
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November 2023 by Allison Castiano
Went here to fix phone instead got a newer phone, more memory, and the premium data plan. Was great and the clerk rep. Was very helpful. And got hooked up with the jbl head phones
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November 2023 by el tuyo
Can honestly say my mom and I had the best experience ever today at AT&T. Kareen was so friendly, cordial, helpful, understanding and had a very charismatic personality. Even there towards the end, she made us laugh so much. Anyone needing any assistance at this location, I definitely recommend Kareen!
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September 2023 by Clifton Keith
Giovanni was awesome, he’s very knowledgeable about the products and services offered and took the time to help me go from an android to iPhone, my first iPhone lol, I’d recommend Giovanni, thanks again!
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August 2023 by Juan Ramirez
So went in there cause i was eligible for upgrade on my phone. Online I answered question about phone conditions after everything it said i was eligible. But when i gt to store a woman working here said otherwise. With out hesitation told me sorry cant help you. Even after i showed her on my phone my questionnaire and eligibility. Very unprofessional. Ended up calling and ordering online. Thanks for nothing.
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August 2023 by Christie Brown
Jennifer is a Rock Star!!!! She really took care to make sure we old - less than tech savvy customers- were comfortable and well looked after.
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August 2023 by Mary Roddenberry
I upgraded my phone, passed my old phone to my daughter and added a line. Juan Carlos was very kind, helpful, and patient to work with!
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July 2023 by Pauline Smith
Jessica was super nice and helpful!
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February 2023 by Herman Leon
Jessica was so helpful and helped me with my phone and my moms. Highly recommended and will definitely come back to her. Thank you hobbs store and jessica for helping me! Bilingual too.
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November 2022 by Ronnette Harvey
I sat for about 15+minutes and the woman who helped me says " I can't help you with your att because you forgot your password and can't provide pins either. And my prepaid account states in the profile ATT PREPAID CUSTOMER nothing else..literally...nothing! So she had no way to fix my phone. The man at 611 said THEY CAN HELP YOU.⁵Ŕ/#X'O I
