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November 2023 by Manuel Contreras
To 100
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September 2023 by Kieran Smith
I went in about a week ago to get a new phone. They had issues getting the phone to sell which is understandable; however, they added things to my bill without my permission to make their metrics. They added protect advantage which is about $20 a month (it's not a lot, but it's the principal) without knowing if I wanted it or not. Didn't even talk to me about it being an option which is crazy because you have to register the phone after adding to actually use it.
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September 2023 by vance peters
I went in about a week ago to get a new phone. They had issues getting the phone to sell which is understandable; however, they added things to my bill without my permission to make their metrics. They added protect advantage which is about $20 a month (it's not a lot, but it's the principal) without knowing if I wanted it or not. Didn't even talk to me about it being an option which is crazy because you have to register the phone after adding to actually use it.
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September 2023 by Karen Palmer
Cassidee was amazing. She was multitasking between myself and another customer. She gets a 100 on customer service from me! ????????
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July 2023 by Peter Su
Went in for a phone. Simple trade in and keep same line. Ended up getting the phone added correctly to also get emails about next up and protection plan added on this line which I never asked for. If getting a phone from here keep an eye on any optional charges that may appear on your next bill.Have already been to the office of the president twice now with att on plan updates over the years. For other issues that were in the 4 figure marks.
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December 2022 by Natalie Ysselstein
I just had the worst retail experience I have ever had. Had a one product return and waited 20 mins. Finally I gave it to a salesperson and left without my credit. WORST EVERWORSTWorsThat salesperson was just staring at his screen not helping anyone. Worst ever.
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August 2022 by Frank Ortega
Excellent service while upgrading my iPhone. Probably helped that I was the only one there. ?
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April 2022 by Paloma Arzabala
Store manager Joe was absolutely helpful and his customer service is AMAZING! I appreciate all his help on helping my family and I get our needs taken care of while saving. Thanks again!
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April 2022 by Miriam Hernandez
This store has the best customer service… Jose Gomez is the best representative ever! I always go to the store where he is at. He explains everything with great details. Always answers any questions or doubts I have. Thank you Jose!
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March 2022 by Miranda Townsend
Great store with a super friendly staff!
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August 2021 by Matt Volquardsen
Store is great fast, easy and friendly!
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July 2021 by Greg Leflore
The manager and representative was excellent
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July 2021 by William Hicks
Very great customer service and very helpfull.
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March 2021 by FiveMilesWest
Let me start off by saying I have been with AT&T for over 12 years. I have 6 lines and my bill is just under$500 a month. Today I wanted to update my phone and tablet today. There were no customers in the store. I was told that I would have to come back in an hour because the only employee in the store was about to go to lunch. I am in retail sales myself and I put off my lunch to help customers. Not good for business as far as I’m concerned.
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March 2021 by Mary V.
I went in to upgrade to new iPhone. Joe Gomez was the only one in store. He assisted me in answering all my questions, took time to set up new iPhone. I had never had good service like today. Joe deserves a raise and manage his own store. Excellent customer service. Joe also assisted other customers as he was helping me. All praises to Joe Gomez. I was satisfied with all that he did.
