Big 5 Sporting Goods offers a variety of athletic gear and shoes, making it a go-to store for sports enthusiasts, especially in Hobbs, NM. Customers appreciate the sales and promotions available, and some have enjoyed finding good deals on shoes. However, experiences with customer service have been mixed. Some customers have reported that the staff, while friendly, often lack the knowledge needed to assist with specific requests, such as processing hunting and fishing licenses, leading to disappointment. The store's atmosphere can feel casual, with employees sometimes seen chatting among themselves, which may result in a lack of attention to customers. While the selection of products is decent, it may not always meet specific needs, and the store's cleanliness and organization have received some criticism. Located in a plaza alongside other retailers, shoppers are advised to remain cautious about vehicle security in the parking lot. Overall, Big 5 Sporting Goods remains a viable option for athletic gear, despite some areas needing improvement.
A friend needed a pair of shoes and I looked on the website to find out they had a sale going on and I had a coupon on my phone we ended up getting 2 pairs of shoes one for him and one for me I am enjoying mine been a while since I wore high tops
September 2023
Wanted to get a hunting and fishing license but out of 3 employees, none knew how to process the license. The employees were kind and all but I left the store disappointed because I wanted to fish this weekend.
September 2023
Wanted to get a hunting and fishing license but out of 3 employees, none knew how to process the license. The employees were kind and all but I left the store disappointed because I wanted to fish this weekend.
