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January 2024 by nick palacios
Probably worst GameStop I’ve ever been to. Only one guy working, I’m ready to check out and he continues to talk nonsense with a customer even though he see’s me waiting for a good 7 minutes. Once I check out he tells me he can’t price match he’s own online store and continues to say they don’t do pick up orders at that store even though it gives me the option online.
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November 2023 by Henry Asdrubal
They are not open until 9pm. They close before that.
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October 2023 by johny smith
Dominic Davis and Zackery Byrd gave an OUTSTANDING service with EXCELLENT product knowledge... I first arrived and was greeted at the door by both men, both these guys have hands on experience with almost all products in store and will give you honest reviews for an excellent customer experience and they have very detailed information about each product so you find EXACTLY what you are looking for...I was looking to get a refund on a headset that i purchased months ago online but never received it in store due to the order being cancelled by an employee that no longer works there...Zackery was on the phone for 2 HOURS with customer service trying to get the matter resolved and the entire time was apologizing to me for the long wait...the problem was resolved, the money was refunded to a gift card, so i purchased a new headset in store...the people that work at this store now are not the same people worked here previously and i am happy for that, now i will be coming from Carlsbad just to shop at this gamestop
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September 2023 by Daniel Tucker
There is a sign on the door that says "new hours" and they now close at 7.... all my last console, control and game purchases have been at Walmart or online because this place isn't ever open. And they can't say it's due to staffing because my son applied and never even got an interview. They are dooming themselves. I would rather go to game stop than online OR walmart but some of us work for a living and can't get there before 7pm. Oh well chalk them up as another radio shack, shot themselves in the foot.
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July 2023 by Blake Taylor
They keep canceling my order
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July 2023 by J T
Just don't... they never pick the phone and total waste of time
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May 2023 by Julian Rueda
Store is supposed to open at 10 it’s almost 10:30 and no one is here i just needed a headset for a friends birthday
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May 2023 by Frank Bennett
Never had a problem with game stop
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January 2023 by kev d
Google says you open at 12:00. Its 12:30. Y'all lost of money today as I seen countless people come and go. No signs on the door or anything. Opening sign says 10:00 on sat...smh
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November 2022 by Travis Henderson
They do not answer the phone when you call the store
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October 2022 by Nathan Marion
Got the ps4 and xbox series x at a reasonable price and time always stocked and grate serves plus they keep the store cleaner than other game stops i have ben to
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June 2022 by Chris The Meme Man
Sells games, plushies, merch, consoles, etc. I love it. Probably the best store in Hobbs.
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March 2022 by Ezekiel Gardner
Friendly and helpful staff.
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February 2022 by shmit
Closed and hour and a half early on Pokémon arceus legends release day. Because it was dead in the store for 10 minutes. Now I gotta wait till tomorrow to pick up my copy of the game.
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February 2022 by Grasshopr A-Bug
You can't say enough about GameStop friendliest employees in the world helpful is all get out I highly recommend them
