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March 2023 by Adrianna Casaus
Saw our trailer’s broken part in our hand and had it before we even got to the counter - no joke! Great service
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February 2023 by Brad C.
I am sad to see the one star reviews from years ago still visible on this site. I have nothing but great things to say about them! I was pulling a new-to-me trailer from TN out to Nevada on a two week trip. After a lengthy part of the trip over a fairly rough set of back roads I discovered that the entire lower part the drain for the my black tank had disappeared somewhere along the way. No pipe, no valve, no cover. The good news for those concerned; the tank was cleaned and empty as I had flushed it out the day prior. I was headed to a boondock location that required me to have a working black tank system. A quick search on Google found Mr. B's trailers abut 2hrs away, but along the route. They said they had a good selection of repair parts. Yes they do! My anxiety was quickly relieved after arriving at Mr. B's. The ladies behind the counter in their parts area were extremely helpful and we quickly put together almost everything I needed. The only thing they didn't have was a small section of 3" PVC; but that wasn't a problem because they gave me easy directions to Home Depot to get that last piece of the puzzle. I was able to completely repair my system and I think that the parts I got at Mr. B's were a step up on quality from the original . Excellent customer service. Great selection of RV parts. Highly recommend.
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October 2021 by Caleb Maturin
Used them to fix my camper after a lightning strike hit the camp ground I was in and taken out a few campers, mine included. Both of my ACs were not working, my fridge and there was a leak in my slide. I thought it was going to cost an arm and a leg so I had started the process of doing an insurance claim. The price ended up being low enough that it didn't justify going through my insurance and I paid out of pocket. Techs were very focused and efficiently solved one problem and moved on to the next. I think they were there for a total of three hours and a lot of that was trying to get my main unit to defrost enough to finish wiring it. Will without a doubt call them back for any maintenance issues in the future.
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October 2021 by Caleb
Used them to fix my camper after a lightning strike hit the camp ground I was in and taken out a few campers, mine included. Both of my ACs were not working, my fridge and there was a leak in my slide. I thought it was going to cost an arm and a leg so I had started the process of doing an insurance claim. The price ended up being low enough that it didn't justify going through my insurance and I paid out of pocket. Techs were very focused and efficiently solved one problem and moved on to the next. I think they were there for a total of three hours and a lot of that was trying to get my main unit to defrost enough to finish wiring it. Will without a doubt call them back for any maintenance issues in the future.
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February 2021 by Lisa Estes
Zero stars. Dirty business owners. Thieves!!! We paid $10,000 down on an RV. Made our monthly payments. Covid hit and business shut down and husband was laid off. He’s a traveling electrician. We told the owner we were going home. 9 months later my husband wanted to know the payoff because he was expecting a check. Was told we owed 4300 which was exactly $1000 more than what we owed. I was 7 days late on the monthly payment, actually had mailed it but she didn’t have it yet and the thieves repossessed it stating we had broken our contract by leaving the state. They are in NM and we lived in Texas for the first 6 months and that wasn’t a problem. But see they were scared we were going to pay it off, they make money by finding an excuse to repossess and resale it. I have all my receipts and emails proving I told her we were going home. Yes I have a lawyer. We tried to pay it off before the guy took it and she refused our payment. And the guy wrecked it twice pulling it out in our driveway and our neighbors property. I have pics and video of the damage to the RV, our property and the neighbors property. RUN and don’t give these thieves a penny. Not to mention we paid $1000 extra for a second AC that we didn’t have time to get. My husband asked the guy what would have happened if we hadn’t been home and he said you’d come home to it being gone. Our dog was in there and everything we own. Dirty business people!!! I’ll see you all in court real soon Jayne Biswell!! I don’t want that wrecked camper but you will not get away with this practice any more. That was our home. During a pandemic. Exactly why I always communicate through email. That way I have proof. We were warned about you and didn’t listen. And another thing I had to start mailing payments because one month she ran my card 3 times. I had to kill that card because I knew right then I couldn’t trust her. Swore to me she didn’t after I sent her pictures of my account. Never got credit for those extra payments either. Shame on you. There’s a special place in hell for you and your son.
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January 2020 by Gale Palmer
Was able to get everything we were looking for!!! Thank you